Farm Store Associate

About Pat’s Pastured

Pat’s Pastured is a family-owned farm based in East Greenwich, Rhode Island, producing pasture-raised and grass-fed meats with a strong commitment to animal welfare, land stewardship, and community. Our on-farm store is a critical part of our operation, connecting customers directly to our products and our values.

Position Overview

The Farm Store Associate is a hybrid retail and fulfillment support role responsible for maintaining a clean, well-stocked farm store while assisting with customer orders—especially in-store and online pickup orders.This position requires strong attention to detail, comfort with technology, and the ability to work independently while collaborating closely with the fulfillment and office teams.

This role is ideal for someone who enjoys a mix of customer interaction, hands-on work, and behind-the-scenes operations in a fast-paced, small business environment.

Key Responsibilities

Retail & Store Operations

• Maintain a clean, organized, and welcoming farm store
• Restock meat freezers, refrigerators, and shelves daily using fulfillment inventory
• Monitor product levels and presentation throughout the day
• Remove damaged or unappealing products according to store procedures
• Complete opening and closing tasks using established daily checklists
• Must be willing and able to drive for weekly deliveries, supply pickups, or occasional farm-related errands,
• Provide support with light farm chores as needed, including egg washing, feeding guard animals, and similar tasks.
• Perform other duties and special projects as assigned based on operational needs.

Customer Service

• Greet customers and assist with product questions and store navigation
• Support customers with self-checkout and POS use
• Ensure a positive, professional customer experience at all times
• Handle customer issues, replacements, or refunds according to company policy

Order Fulfillment & Pickup

• Assist with fulfilling customer orders, particularly pickup orders
• Accurately pull, verify, and stage pickup orders from freezer storage
• Manage in-store pickup order flow and packing slips
• Communicate order discrepancies or issues promptly with the fulfillment or office team

Inventory, Systems & Communication

• Use iPads, tablets, and computers daily (Shopify POS, barcode systems, Slack)
• Print, apply, and manage product barcodes and pricing
• Assist with basic inventory tracking and restock reporting
• Communicate clearly and proactively with team members via Slack

Qualifications

Required Qualifications

• Comfortable using computers, tablets, and POS systems
• Strong organizational skills and attention to detail
• Ability to follow written procedures and checklists consistently
• Ability to work independently and manage time effectively
• Reliable, punctual, and professional
• Able to lift, carry, and move up to 50 lbs regularly
• Valid driver’s license and clean driving record
• Comfortable working in refrigerated and freezer environments

Preferred Qualifications

• Retail, farm store, grocery, or fulfillment experience
• Experience with inventory management or order fulfillment
• Familiarity with Shopify or similar POS systems
• Interest in local food systems or small business operations

Physical & Work Environment Requirements

• Standing, walking, bending, and lifting throughout shifts
• Frequent work in cold storage environments
• Fast-paced during peak hours with changing priorities

Who Thrives in This Role

• Detail-oriented and systems-minded
• Comfortable switching between customer-facing and behind-the-scenes work
• Enjoys keeping spaces clean, organized, and efficient
• Communicates clearly and takes initiative without constant supervision

Why Work With Us?

• Stable, year-round employment with a growing local food business
• Mission-driven work supporting sustainable agriculture and local food systems
• Structured training and clear expectations
• Collaborative team environment with supportive management
• Opportunities to develop skills in logistics, inventory, and food fulfillment
• Employee discounts on farm products and access to educational experiences on food and farming
  

Compensation

• $18.00 – $20.00 per hour (depending on experience)
• Full-time: approximately 40 hours per week; Monday–Friday (in person only)
• Health insurance is not provided
• Generous employee discounts 

Ready to step into a hands-on leadership role and help ensure great food gets to our customers accurately and on time? We’d love to hear from you.

Salary : $18 - $20