Eligibility/Certification Clerk (FDPIR)

The Eligibility Certification Clerk is under the direction of the Social Services Director. This position is responsible for client eligibility determination, making referrals for other services, monitoring compliance and case management. The incumbent will determine, through established regulations and policies the available services and the need for additional referral for clients. Case management duties include preparing documentation: educating clients on the policies and procedures of the program, and service that are available through other tribal departments and local service providers.The position of Certification Clerk is responsible for accepting, reviewing, and certifying FDPIR applications for eligibility within the program.

• Assist client in filling out appropriate forms and documents to meet individual needs or establish eligibility for programs, review forms and documents for completeness and accuracy.
• Is responsible for adhering to the USDA-FNS federal regulations outlined for certification procedures (FNS Handbook 501, 7 CFR 253, etc.), which includes perform eligibility screening, complete intake forms and determine eligibility, along file maintenance, an updates file accordingly.
• Shall seek additional training as needed to improve self within the scope of this position and related responsibilities, such as online certification training provided by USDA.
• Is responsible for recording and tracking documentation pertaining to applicants? information, such as monthly income, check stubs, social security information, self-employment, etc.
• Is responsible for entering household information into the online system, the Food Integrated Management System (IFMS).
• Shall review applicants? monthly income for accuracy and certifying households for a limited timeframe.
• Shall maintain files on all applications for a period of three years.
• Is responsible for the daily information exchange for each applicant between the local SNAP agency for the detection of dual participation. No household can simultaneously participate in SNAP and FDPIR.
• Perform eligibility screening, completes intakes forms and determine eligibility in accordance with the established regulations and guidelines.
• Shall conduct outreach to eligible/potential clients in program?s service area.
• Coordinates services with other Tribal departments, or external agencies.
• Shall travel to possible remote distribution ?tailgate sites? and/or home delivery sites to take new applications and/or review persons already certified who may need to be recertified.
• Shall adhere to the Pascua Yaqui?s internal policy and procedures.
• Shall ensure all applicant household information in kept confidential and in a secure storage.
• Must be able to communicate effectively with the public and applicants that apply with FDPIR.

• Communication skills and interview techniques and court procedures
• Case review best practice and evidence-based case management practices
• Record maintenance
• Skills in developing and implementing customer services surveys, analyzing and developing reports.
• Analyze data and draw logical conclusions and make sound recommendations.
• Establish and maintain positive working relationships with staff and manage teamwork outputs.
• Ability to think and act strategically in the face of program productivity and outcomes evaluation findings.
• Data base software manipulation, data collection, and processing involving client demographics and general eligibility information in the Food Integrated Management Systems
• Best practice community outreach protocols and tribal public relations approaches
• Tribal and federal confidentiality guidelines
• Yaqui culture, customs, resources, and traditions and/or a willingness to learn.
• Maintain confidential files and records.
• Good communication and interpersonal skills as applied to interaction with co-workers, supervisor, management, Council members, and the public. Have ability to sufficiently exchange or convey information and receive verbal and written work instructions.

High School Diploma or GED and one (3) year experience in Social Services, employment and training or related or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

• Bi-lingual in English/Spanish is preferred. Bi-lingual in English/Spanish is preferred.

Special Requirements:

• Certificate of Social (Introductory Course) from an accredited institution preferred, must receive certification within one year of hire.
• Must possess and maintain a valid Arizona Driver?s License
• Must have a current Level 1 Arizona Clearance Card or be able to obtain the Level 1 Arizona Clearance Card. Failure to maintain a current Level 1 Clearance Card will result in removal from this position.

Salary : $17