Tourism Relations and Sales Representative

Essential Job Functions

• Serves as a primary liaison between the DMO and local tourism partners, hospitality businesses, attractions, and community organizations.
• Develops and maintains strong relationships with industry partners to foster collaboration and support shared tourism goals.
• Coordinates partner communications, updates, and engagement opportunities to ensure active participation in tourism initiatives.
• Attends off-site local, regional, national, and international events as necessary to foster relationships with key stakeholders.
• Assists in the development and implementation of sales strategies to attract leisure travelers, meetings and conventions to the destination.
• Supports lead generation, request for proposals, and client servicing for group sales, and conferences.
• Tracks leads, sales activity, maintains CRM/database records.
• Represents the destination at trade shows, networking events, and partner functions to build visibility and relationships.
• Coordinates familiarization (FAM) tours, site visits, and partner events to showcase the destination's offerings.
• Supports the development of cooperative marketing programs and promotional opportunities with tourism partners.
• Internal collaboration.
• Provides insights and feedback from partners and clients to inform organizational strategies.
• Assists with special projects and initiatives that strengthen the destination's reputation and economic impact.
• Processes applications to film with the required permits.
• Maintains the film commission database up-to-date with images and location information.
• Updates the internal filming log.
• Acts as a liaison between the film commission and shooting locations.
• Attends Film Florida meetings.
• Ability to lift and/or move up to 40lbs. Ability to bend, stretch, stoop, kneel, reach and climb frequently.
• Performs other related duties as required.

Knowledge, Skills and Abilities

• Outgoing and relationship-driven personality with a collaborative mindset.
• Excellent customer service skills.
• Ability to prioritize simultaneous assignments.
• Ability to meet deadlines.
• Ability to be highly organized.
• Ability to work in a team environment.
• Ability to exercise mature judgement and tact.
• Passion for community engagement and destination development.
• Knowledge of and passionate about Pasco County (Florida's Sports Coast) as a travel destination.
• An aptitude for selling ideas.
• Excellent verbal, written, analytical, presentation and interpersonal skills.

Minimum Requirements

PHYSICAL SKILLS/WORKING CONDITIONS: Ability to communicate effectively using verbal, written and visual communication. Ability to work a flexible schedule including some evenings and weekends with ability to travel. Ability to lift and/or move up to 40lbs. Ability to bend, stretch, stoop, kneel, reach and climb frequently.

EDUCATION, TRAINING AND EXPERIENCE: Graduation from an accredited college or university with a Bachelor’s Degree in tourism, hospitality, business, marketing, or closely related field and two (2) years of experience in tourism, hospitality, sales, community relations, or business development. Experience in Group Sales for S.M.E.R.F., incentive, Corporate, and Association markets. CRM experience. Previous CVB/DMO experience preferred. Bilingual (English/Spanish) preferred.

LICENSES, CERTIFICATIONS OR REGISTRATIONS: Must possess and maintain a valid Florida driver's license.

ADA STATEMENT: A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act.

DRUG-FREE WORKPLACE: Pasco County BOCC is a drug-free workplace in accordance with Federal and Florida Law.

EMERGENCY RESPONSE/RECOVERY ACTIVITIES: All employees will be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location and work schedule to fit the needs of the County and its citizens.

VETERANS' PREFERENCE: Under Section 295.07, F.S., chapter SSA-7 Pasco County BCC provides to Veterans, that preference in appointment will be given to preference-eligible applicants.

• Florida Retirement System (FRS) retirement plan
• PTO (Paid Time Off)
• Paid holidays
• Group insurance
• Tuition reimbursement
• Deferred compensation
• Medical leave pool
• Annual medical leave buy-back
• Mid-management/Professional grade, and management personnel may receive 40 hours of admin leave per calendar year.