Sales and Operations Coordinator

PARTY PLUS WILL PROVIDE UP TO $5,000 IN RELOCATION ASSISTANCE FOR EXPERIENCED CANDIDATES LIVING OUTSIDE OF THE MARYLAND AREA! *

**About us: **

Party Plus Tents Events is a family owned and operated leader in the Party & Special Events Rental Industry based in Glen Burnie, MD. We have been serving the DMV since 1986 and are celebrating our 32nd Anniversary under current ownership. We offer competitive wages, paid vacation, company sponsored healthcare reimbursement, and SIMPLE IRA Plan. Our goal is to Make it Happen for Our Customers with their Party & Special Event Rental Needs.

Job Summary

The Sales and Operations Coordinator keeps our fast-paced event rental business moving smoothly. This role manages everyday office tasks, ensures rental contracts are processed correctly, and helps hire, onboard and train our seasonal crew and delivery teams. You will act as the vital link between our client-facing sales staff, warehouse crew, and logistics teams to ensure flawless event execution.

Key Responsibilities

Sales & Client Support

• Process rental orders, contracts, deposit payments, and event revisions in our inventory software.
• Coordinate with event planners, venues, and private hosts to finalize delivery logistics and load-in schedules.
• Maintain accurate real-time inventory counts to prevent double-booking of high-demand tents, linens, and furniture.
• Resolve last-minute order changes, delivery delays, or client issues during peak event weekends.
• Serve as the internal point of contact for client inquiries and issues.

Personnel Recruitment & Onboarding

• Screen applications and interview seasonal staff, delivery drivers, and warehouse tent installers.
• Facilitate safety orientation, equipment handling training, and company policy onboarding for new hires.
• Manage seasonal scheduling, time-card tracking, and shift allocations based on weekend event volume.
• Maintain compliant employee files, background checks, and driving record verifications for logistics personnel.

Office Administration & Operations

• Manage daily office workflows, answer phone inquiries, and route venue layout requests to sales reps.
• Procure office essentials, uniforms, safety gear, and showroom display materials.
• Liaise between the showroom sales team and the warehouse crew regarding item availability and damage control.
• Reconcile missing, broken, or damaged rental items post-event and accurately invoice client damage waivers.

Qualifications

• Experience: 2 years in event coordination, hospitality operations, or high-volume equipment rental administration.
• Software: Proficiency with Microsoft Office 365 is a must; specialized event rental software training will be provided.
• Skills: Thrives under pressure, excels at logistical problem-solving, and communicates clearly with both corporate clients and labor teams.
• Availability: Flexible schedule required, including availability on select weekends and holidays during peak event seasons.
• Assist in overall operations of the company in conjunction with other management.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, qualifications, or benefits associated with the role.

* Relocation Assistance subject to Company and Federal guidelines. Must work at least 24 Months or reimburse the company for costs.

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Relocation assistance
• Vision insurance

Experience:

• Sales and Operations Support: 2 years (Required)
• HR and Administrative Support: 1 year (Required)
• Customer Service Support: 2 years (Required)

Work Location: In person

Salary : $19 - $21