Retail Store Manager

PARTS UNKNOWN is an upscale clothing, footwear and accessories boutique for men and women located in downtown Solvang, California.

We are seeking an experienced Retail Store Manager to join our team to provide exceptional customer service and create long-term quality relationships with our customers.

Benefits

• Attractive Compensation Package
• Health Insurance
• Dental insurance
• Vision insurance
• Paid Time Off
• 401k
• 40% Employee Discount on all of our 100 Brands: Here are a few.

Men & Women Apparel Brands

• Pendleton
• True Grit
• Game Guard
• Ivy Jane
• Billy T
• Johnny Was
• Liverpool
• Aventura
• Reyn Spooner
• Tommy Bahama
• Kuhl
• Scully (50% Discount)

Men's & Women Footwear Brands

• Olukai
• Ariat
• Reef
• Born
• Old Gringo
• Hey Dude
• Hoka
• Birkenstock
• Pikolino
• Sofft
• Ugg

Men & Women Accessories Brands

• Brighton
• Kendra Scott
• Maui Jim
• Smart Wool
• Suncloud
• Tilley Hats
• Henchel Hats
• Paige Wallace
• Blenders
• Sockwell
• Dorfman Hat

Duties

• Day-to-day planning and coordinating of the operations and events.
• Understand and demonstrate product knowledge, selling and operational skills to maximize sales. Remain composed in the face of challenges and unforeseen circumstances.
• Engage with customers to build relationships and brand loyalty.
• Ensure Customer Satisfaction and have a positive shopping experience This includes addressing customers’ complaints, fathering feedback and making necessary adjustments to improve service.
• Responsible for & supports the daily opening & closing of store routines and processes.
• Creating employee schedules, assigning schedules and responsibilities to employees, checking to see if these responsibilities and assignments are carried through in the store.
• Recruiting, interviewing, hiring, disciplining, and firing staff at the store
• Training new employees and providing ongoing education for employees.
• Regular communication to store colleagues to inform, motivate and inspire – daily/weekly; Retain and share your knowledge and skills with your team.
• Communicate clear expectations and hold the store team and yourself accountable to achieving results.
• Giving staff financial goals and sales targets to meet on a scheduled basis
• Drive Sales- Implementing promotional campaigns.
• Manage Inventory – Ensure that the merchandise is properly displayed. This includes the receiving and shipping process and handling customer returns.
• Provide leadership or assistance with floor sets, window changes, and other merchandising and visual expectations.
• Maintain Store appearance: Ensuring that the Store is clean, organized and visually appealing is crucial. Managers are responsible for visual merchandising creating and inviting atmosphere for customers.

Skills

• Minimum 2 years of Management/ Retail operation experience
• Proactive in-store planning skills
• Problem-Solving
• Self-motivated strong leadership and customer management abilities
• Customer service-oriented with knowledge of basic business management processes
• Excellent communication and interpersonal skills
• Perform POS transactions
• Merchandising
• High School Diploma

Compensation

• $50,000 Annually

Commission

• YES

Hours Per Week

• 40

Paid Training

• Yes

Pay Frequency

• Bi-Weekly

Shift Announcement

• Bi-Weekly

Employees working per shift.

• 5 or fewer

Work Remotely

• No

Pay: Up to $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Management/ Retail Operations: 2 years (Required)
• Retail sales: 2 years (Preferred)

Work Location: In person

Salary : $50,000