Human Resources Coordinator

At Partnership Solutions, our work is performed in support of, and on behalf of, Care Design NY. As their administrative arm, we share in a unified organizational culture and the work we do is in furtherance of our collective ability to achieve our shared organizational mission, vision, and values as stated below:

Purpose - Connecting people to their chosen supports to live a healthy and meaningful life.

Vision – We see a world that is accepting, inclusive, and promotes positive health for all individuals with intellectual and /or developmental Disabilities (I/DD).

Mission – Our mission is twofold: to provide compassionate, skilled person-centered care planning that includes a holistic approach to health and wellness, and to advocate for a disability inclusive world.

Values -

• Committed - We are committed to developing successful employees across the organization so members and families can receive high-quality support.
• Compassionate - We are compassionate about creating open, honest relationships through collaboration, active listening, and showing empathy for others.
• Connected - We are connected to each other through a sense of belonging that enriches the work environment and shapes a positive experience for members and families.

• Collaborate with the HR Team to respond and resolve benefit inquiries, guidance on policies, programs, and procedures.
• Support benefits administration, including employee communications, open enrollment, deductions, and maintenance of benefit records.
• Maintain accurate employee and HR databases; prepare routine and ad hoc reports as needed.
• Coordinate onboarding and offboarding activities, including new hire support, terminations, PTO payouts, and employment verifications.
• Process and track unemployment claims, jury duty leave, bereavement leave, tuition assistance requests, and Public Service Loan Forgiveness (PSLF) applications.
• Monitor and manage the HR inbox, ensuring inquiries are addressed or routed appropriately.
• Maintain HR and benefits-related SharePoint content, ensuring information, postings, and resources remain current.
• Partner with Payroll to resolve deduction discrepancies and process employee benefit changes.
• Ensure compliance with federal and state labor law posting requirements and other regulatory obligations.
• Provide backup support to HR and Employee Benefits team members and complete all required training.
• Administrative Support of Learning Management System as needed.
• Perform other duties as assigned.

• A minimum of one to three years of experience in human resources and a high school degree required.
• Administrative customer experience and associate degree or greater preferred.
• Excellent computer skills and knowledge of Human Resources Information Systems (HRIS) and Microsoft Office are required.
• Excellent organizational skills with a high level of attention to detail are necessary to be successful in this position.
• Clear and accurate verbal and written communication skills, with the ability to handle sensitive and confidential information with discretion and professionalism.
• Remote position, but must live in the greater Albany, NY area.