What are the responsibilities and job description for the Branch Manager position at Partnership Employment?
Responsibilities:
- Lead all branch operations to ensure efficiency, accuracy, audit readiness, and regulatory compliance.
- Manage, coach, and develop branch staff to deliver high performance and exceptional customer service.
- Drive sales and business development efforts to grow deposits, loans, and customer relationships.
- Build strong community relationships and represent at local events and with business partners.
- Oversee customer experience, resolve escalated issues, and uphold service excellence standards.
- Monitor branch financial performance, control expenses, and achieve profitability and growth targets.
- Identify and mitigate operational risks while ensuring full adherence to bank policies and banking regulations.