Branch Manager

Responsibilities:

• Lead all branch operations to ensure efficiency, accuracy, audit readiness, and regulatory compliance.
• Manage, coach, and develop branch staff to deliver high performance and exceptional customer service.
• Drive sales and business development efforts to grow deposits, loans, and customer relationships.
• Build strong community relationships and represent at local events and with business partners.
• Oversee customer experience, resolve escalated issues, and uphold service excellence standards.
• Monitor branch financial performance, control expenses, and achieve profitability and growth targets.
• Identify and mitigate operational risks while ensuring full adherence to bank policies and banking regulations.