What are the responsibilities and job description for the HME Patient Service Technician position at PARTNERS IN HOME CARE, INC?
Patient Service Technician - HME
Partners In Home Care is looking for a reliable and dedicated Patient Service Technician (PST) to help support our HME service line. PIHC provides a wide range of home medical equipment to support individuals managing chronic or complex medical conditions. Our equipment offerings cover a broad spectrum of needs, helping patients maintain their health and independence at home.
Department: HME
Location: Based out of our main office located in Missoula, MT, may require travel to other counties within our service area.
Schedule: Typically Monday-Friday, with flexibility for occasional evenings/weekends as needed to support staffing and patient needs.
Job Summary:
The Patient Service Technician delivers oxygen and home medical supplies to the residents of clients - maintains, assembles, cleans, and repairs equipment related to durable medical equipment, oxygen systems, respiratory equipment and specialty items - provides client training on use of home medical equipment.
Essential Duties and Responsibilities:
· Drives delivery vehicle to residences and health care facilities in varied weather conditions.
· Completes initial set-up of oxygen and home medical equipment in a timely and courteous manner.
· Completes all paperwork required by agency and third-party payor standards. Documentation is complete, accurate and done in a timely manner.
· Adheres to driving standards established by the agency.
· Performs routine preventive maintenance and calibration on equipment as assigned. Performs troubleshooting according to expertise and reports all equipment malfunctions to appropriate HME staff.
· Assists in maintaining inventory par levels. Reports reorder requests to supervisor.
· Participates in on-call schedule for after-hours and emergency requests.
· Participates in dispatch responsibilities on a rotation with other Patient Service Technicians.
· Follows department infection control policies concerning safety and universal precautions. Cleans and maintains medical equipment as needed.