What are the responsibilities and job description for the Member Care Coordinator position at Partners In Care?
Are you passionate about making a meaningful impact in the lives of older adults? Do you thrive in a collaborative environment, focused on community, care, and service? Partners In Care is looking for a dedicated Director of Member Care to oversee the delivery of specialized non-medical care services in our mission-driven organization. This role will allow you to lead efforts that enable seniors to maintain their independence and continue living comfortably in their own homes.
Duties and Responsibilities
- Coordinate and participate with Warm Houses
- Prepare and post flyers
- Document and monitor all earned/used hours
- Identify leadership volunteers
- Coordinate with management at independent living organizations as to topics of interest
- Work with other non-profits and other agencies within the county
- Advocate for PIC members
- Identify resources/references for older adults
- Assist in PIC corporate office when not at an event
- Fulfill additional administrative duties as assigned
- Responsible for presenting PIC’s culture of engaging members and empowering them
Required skills
- Self-starter, team player, and strong organizational skills
- Experience in the aging field and/or nonprofit setting
- Comfortable using multi-line telephone system
- Comfortable using computers/smartphones
- Ability to communicate effectively
- Ability to document effectively in computer databases / attention to detail
- Ability to engage our members and increase participation
- Maintain a high level of confidentiality
- Collaborate effectively with all members of PIC team
Reports to: Member Care Director
Interested candidates should send cover letter and resume to: Dianesmith@partnersincare.org
About Partners In Care:
Partners In Care Maryland, Inc. is a volunteer-based 501(c)(3) nonprofit organization and a recognized leader in Maryland for programs and services that empower older adults, age 60 and older to age in place with dignity and respect. Through a unique culture of Service Exchange/Time Banking, Members utilize their gifts and talents to support each other with neighborly tasks such as transportation, handyman repairs, person-centered support, and social engagement. In exchange, members bank time, and ask for help when they need it. NEIGHBORS HELPING NEIGHBORS!
