Talent Agent

Company Description

Every day, Kelly Services connects professionals with opportunities to advance their careers.

In addition to working with the world’s most recognized and trusted name in staffing, Kelly employees can expect: Competitive pay Paid holidays Year-end bonus program Portable 401(k) plans Recognition and incentive programs Access to continuing education via the Kelly Learning Center Kelly Services® is a U.S.-based Fortune 500 company.With our global network of branch locations, we are uniquely positioned to provide our customers with international staffing support and our employees with diverse assignments around the world. 

Job Description

Primary Job Function: The primary reason the position exists.

The SAO Talent Agent is front line support to both the client and employees, ensuring excellence in delivery for a portfolio of existing SAO accounts.  This role will manage and execute strategies to drive employee and client engagement.  The Talent Agent acts as the guardian of the customer process and contract and continuously looks for improvement/efficiency within the account.  In addition to delivery, this role is responsible for generating local sales leads through an established cadence of client contact, generating additional orders and revenue growth within current solutions.  This role may sit on site within a client location, within a Kelly branch, or remotely depending upon the needs of the client.

Qualifications

Minimum education required:  HS Diploma required, Bachelor’s degree in business or related area of study preferred.
Minimum experience required:
4 years staffing or vendor management experience in a customer facing role.
Sales and/or Lead Generation experience.
Understanding HR/staffing practices such as on-boarding, off-boarding, talent management, employment law, contract language, etc. preferred.
Proficient in: Word, Excel, PowerPoint, and web-based ATS/sales technology.



 
Minimum skills/competencies required:
Embrace and practice COLLABORATION Has the ability to proactively build and maintain both internal Kelly and external business relationships
• Works with all types of people, regardless of the work they’re performing or the level of their position
• Remains open to the ideas of others
• Effectively navigates within a matrix environment to accomplish goals
COMMUNICATE with clarity and impact Effectively communicates in all forms (written, spoken, listening)
• Organizes ideas clearly and logically when speaking
• Crafts concise, clear messages in written formal and informal documents
• Develops and presents content to audiences that is impactful
• When listening, considers the other person most important and concentrates on the speaker’s message and needs
Discover unique talents and nourish potential • Recognizes top contractor talent and uses that population as a pipeline for upcoming needs.
• Differentiates Kelly in the marketplace by continuing to employ contractors proven to have the knowledge, skills and experiences necessary to do so.
• Accountable for knowing their talent and creating a career that benefits both them and Kelly through redeployment and retention.  Not sure why you made this yellow… but I love it!
• Understands the importance of our employees in achieving Kelly’s strategic direction and goals.
Act with urgency Drives for results and demonstrates a commitment to Kelly’s success.
• Maintains operational effectiveness and delivers the highest quality services to meet customer needs
• Conveys a sense of urgency and drives issues to closure.  Ensures business goals are met or executed
• Intervenes to address obstacles to achieving results

Additional Information

IMPORTANT INFORMATION: This position is being recruited by a remote office, not your local Kelly branch. To be considered for this position, please call Jacqueline Baez at 660-234-5027.