What are the responsibilities and job description for the Valet Attendant position at Parking Management Company?
Company Description Parking Management Company (PMC) provides hospitality-focused valet and bell services, self-parking management, and proprietary parking technology solutions. The company emphasizes a partner-first approach, working closely with clients to deliver guest-focused parking operations. PMC’s services are designed to enhance the guest experience while maximizing parking revenue for its partners. Team members contribute directly to high-quality service standards and the efficient operation of parking facilities.
Role Description The Valet Attendant is a full-time, on-site role based in Kansas City, MO. Daily responsibilities include safely parking and retrieving guest vehicles, welcoming guests, and providing courteous assistance at arrival and departure. The Valet Attendant handles keys and tickets, manages vehicle flow, and may assist with luggage or directions to nearby locations. The role also involves basic cash handling or payment processing, maintaining a clean and organized work area, and following all safety and company policies. Valet Attendants work closely with colleagues and management to ensure a smooth, guest-centered parking experience.
Qualifications
- Ability to provide professional valet parking services, including safely operating a variety of vehicles and managing keys and tickets.
- Strong customer service and communication skills for interacting with guests, team members, and partners.
- Experience with cash handling or payment processing and accurate record-keeping.
- Willingness to participate in and, when appropriate, support training related to safety, service standards, and procedures.
- Valid driver’s license with a clean driving record and ability to meet insurance requirements.
- Capacity to stand, walk, and move quickly for extended periods and work in outdoor conditions.
- Reliability, punctuality, and the ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
- Previous hospitality, valet, or parking experience is beneficial but not required.