What are the responsibilities and job description for the Quality Support Supervisor position at Parker Hannifin?
Parker Hannifin
About Parker Aerospace
At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient and increasingly sustainable flight for the lifecycle of the aircraft, including aftermarket support. Our passionate people with deep engineering expertise, together with our breadth of differentiated technologies, ensure that we make the extraordinary happen and continue to shape the future of aviation in partnership with our customers.
As a member of our team, you are instrumental in fulfilling our mission: 'Enabling Engineering Breakthroughs that Lead to a Better Tomorrow.' Pursuing a career at Parker presents unlimited opportunities for both professional and personal development. Working with some of the most brilliant minds in the industry, your contributions will be pivotal in developing innovative technologies and products, significantly contributing to Parker’s goal of addressing the world’s most pressing engineering challenges. At Parker, our team members belong, matter and make a difference.
Position Summary
Responsible for leading operation of the Quality Support Teams which include gage calibration, electronics standards calibration, hydraulic pressure and flow calibration, metallurgy lab, NDT, and layout. Implements the Parker Lean system and Win Strategy to ensure a safe work environment, drive quality improvements, provide premier customer service, develop a qualified workforce, reduce operating costs, inventories and lead times through continuous improvements. Oversee day-to-day activities to meet daily, monthly, quarterly and annual expectations.
Scope/Supervision And Interaction
__X__ Has Direct Reports ____ Does Not Have Direct Reports
Supervisory responsibility includes, but is not limited to, training and developing subordinates, delegating work assignments, coaching and counseling employees, and administering disciplinary procedures up to and including Written Warnings. The employee has the responsibility and authority to identify the status of production materials and equipment and take action with such materials as defined in work instructions and control plans. Will interact with employees at all levels of the organization, customers, and outside contacts.
Responsibilities
Come join the Parker Aerospace Team! We are proud to offer competitive compensation, including participation in annual incentive programs, and benefits designed with health, wealth, and well-being in mind. Our competitive package includes:
Benefit & Retirement Plans
Parker Offers Competitive Benefit Programs, Including
In accordance with Parker’s policies and applicable state laws, Parker provides for a drug-free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.
This position is subject to meeting U.S. export compliance and/or U.S Government contracting citizenship eligibility requirements.
Equal Employment Opportunity
Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.
(“Minority / Female / Disability / Veteran / VEVRAA Federal Contractor”)
If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Employees & Job Applicants | U.S. Equal Employment Opportunity Commission
About Parker Aerospace
At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient and increasingly sustainable flight for the lifecycle of the aircraft, including aftermarket support. Our passionate people with deep engineering expertise, together with our breadth of differentiated technologies, ensure that we make the extraordinary happen and continue to shape the future of aviation in partnership with our customers.
As a member of our team, you are instrumental in fulfilling our mission: 'Enabling Engineering Breakthroughs that Lead to a Better Tomorrow.' Pursuing a career at Parker presents unlimited opportunities for both professional and personal development. Working with some of the most brilliant minds in the industry, your contributions will be pivotal in developing innovative technologies and products, significantly contributing to Parker’s goal of addressing the world’s most pressing engineering challenges. At Parker, our team members belong, matter and make a difference.
Position Summary
Responsible for leading operation of the Quality Support Teams which include gage calibration, electronics standards calibration, hydraulic pressure and flow calibration, metallurgy lab, NDT, and layout. Implements the Parker Lean system and Win Strategy to ensure a safe work environment, drive quality improvements, provide premier customer service, develop a qualified workforce, reduce operating costs, inventories and lead times through continuous improvements. Oversee day-to-day activities to meet daily, monthly, quarterly and annual expectations.
Scope/Supervision And Interaction
__X__ Has Direct Reports ____ Does Not Have Direct Reports
Supervisory responsibility includes, but is not limited to, training and developing subordinates, delegating work assignments, coaching and counseling employees, and administering disciplinary procedures up to and including Written Warnings. The employee has the responsibility and authority to identify the status of production materials and equipment and take action with such materials as defined in work instructions and control plans. Will interact with employees at all levels of the organization, customers, and outside contacts.
Responsibilities
- Promote and enforce compliance of safety policies and procedures. Conduct safety investigations and audits. Address safety non-compliance.
- Supervise and direct work activity for the team members, distributing the workload appropriately. Motivate and empower subordinates.
- Provide effective cross training for Value Stream associates and backups from other value streams to assure the continuous smooth running of the value stream. Encourage team to stop and fix problems to get quality right the first time.
- Work with team members to identify continuous improvement opportunities. Constantly identify and eliminate waste in assigned departments. Champion Lean Kaizen events to identify cost and time savings. Participate in cost-reduction programs.
- Perform capacity analysis and determine staffing requirements for the Quality support team. Ensure that departmental productivity targets are met to meet customer requirements. Troubleshoot scheduling and material issues.
- Develop and deploy standardized work instructions of assigned department(s). Ensure process stability through following standardized work.
- Maintain Team Improvement Board(s), creating a visually controlled environment to assure no problems are hidden.
- Update and maintain all internal procedures applicable to the Quality support team functions to ensure compliance to AS9100, NADCAP, and regulatory requirements.
- Bachelor’s degree required. Bachelor’s Degree in Engineering or related technical discipline preferred.
- Four or more years of directly related experience required.
- Two to three years previous supervisory experience strongly preferred. Experience overseeing union employees preferred.
- Demonstrated ability to perform in the described role and responsibilities and obtain the desired results.
- Substantial practical knowledge and understanding of products, manufacturing processes, and/or specialty areas in quality or operations support, including applicable information systems and reports (e.g. MRP or other planning/execution systems).
- General knowledge of business and government regulations (e.g. manufacturing specifications, FAA, safety).
- Demonstrated teamwork and team building skills in producing results and meeting organizational objectives.
- Capable of assessing and developing individual and team skills and capabilities.
- Able to create and maintain enthusiasm for new and challenging goals.
- Serve as a role model by promoting new ideas and positive change.
Come join the Parker Aerospace Team! We are proud to offer competitive compensation, including participation in annual incentive programs, and benefits designed with health, wealth, and well-being in mind. Our competitive package includes:
Benefit & Retirement Plans
Parker Offers Competitive Benefit Programs, Including
- Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost.
- 401(k) Plan with company matching contributions at 100% of the first 5% of pay
- Company provided defined-contribution retirement plan with annual contribution equal to 3% of pay
- Career development and tuition reimbursement
- Other benefits including paid parental leave, short and long-term disability programs, adoption assistance, a Care.com membership and financial planning assistance are provided at no cost to you.
- Supplemental benefit programs including identity protection, legal protection, and pet wellness are available at competitive rates.
- Paid Time Off and up to 15 Company-Paid Holidays.
- Business Resource Groups promoting diversity, equity, and inclusion.
- Engagement activities celebrated throughout the year. Examples include Internal Career Day, FYE Celebration, anniversary recognition events, employee appreciation week, veteran appreciation, and more!
- The Parker Foundation provides access to donation matching, disaster relief, charitable organization funding, and paid volunteer hours.
- Employee discounts on various services (car purchases, computer purchases, life adventures, etc.).
- Employee Referral program - Refer a family member or friend and receive a generous award for referrals that are hired (up to $4,000).
- Dress for Your Day policy, offering flexible work attire options.
- A free, on-site, 24-hour Fitness Center available to all active Team Members.
- Grab a bite to eat at the on-site cafeteria that provides a wide array of breakfast, lunch, and snacks. We also have vending machines available during scheduled breaks and lunch periods.
In accordance with Parker’s policies and applicable state laws, Parker provides for a drug-free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.
This position is subject to meeting U.S. export compliance and/or U.S Government contracting citizenship eligibility requirements.
Equal Employment Opportunity
Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.
(“Minority / Female / Disability / Veteran / VEVRAA Federal Contractor”)
If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Employees & Job Applicants | U.S. Equal Employment Opportunity Commission