What are the responsibilities and job description for the Division Quality Manager position at Parker Hannifin?
Position Summary
Provide leadership and management for the quality function and sustain the quality philosophy and lean culture for the division. Establish, maintain and optimize an effective quality management system. Create and implement a quality plan to achieve the levels of quality established through organizational goals, customer expectations, related stakeholders and market competition. Enhance and improve the division’s products and services through the implementation of ISO 9001, problem-solving tools, prevention methods, quality-at-the-source and continual improvement techniques. Management Representative for Quality Systems.
Essential Functions
Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.
(“Minority / Female / Disability / Veteran / VEVRAA Federal Contractor”)
If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Employees & Job Applicants | U.S. Equal Employment Opportunity Commission
Provide leadership and management for the quality function and sustain the quality philosophy and lean culture for the division. Establish, maintain and optimize an effective quality management system. Create and implement a quality plan to achieve the levels of quality established through organizational goals, customer expectations, related stakeholders and market competition. Enhance and improve the division’s products and services through the implementation of ISO 9001, problem-solving tools, prevention methods, quality-at-the-source and continual improvement techniques. Management Representative for Quality Systems.
Essential Functions
- Communicates customer, regulatory and organizational requirements to assure product quality, contract compliance and customer satisfaction.
- Oversee the effective documentation and implementation of the quality management system to assure compliance with customer and regulatory requirements and the standards set by corporate/division policies.
- Works with division leadership to ensure that individuals performing functions affecting quality are trained and demonstrate the appropriate skills and performance results.
- Coordinates necessary division personnel for internal, customer and third party quality system audits.
- Maintains a corrective action system to analyze and correct nonconforming conditions and complaints.
- Implements the performance measurements necessary to effectively evaluate organizational performance and trends in product quality, services, customer satisfaction and the cost of poor quality. Uses the results of performance evaluation to target improvement efforts.
- Collaborates with Purchasing on the development and implementation of a supplier management strategy.
- Assess supplier capabilities and monitor supplier quality to ensure desired levels of performance.
- Collaborates with Engineering on new product development and design review for quality/reliability issues.
- Bachelor's Degree in an Engineering or related discipline, Masters preferred.
- 5 to 7 years of Quality, Engineering or related experience.
- Thorough knowledge of International Standard ISO 9001 Quality Management Systems (ISO/TS 16949 as applicable for automotive sector) is mandatory.
- Certification by the American Society for Quality (ASQ) as a Certified Quality Engineer (CQE), Certified Six Sigma Black Belt (CSSBB), or Certified Quality Manager (CQ Mgr) is preferred.
- Knowledge of manufacturing and quality technologies.
- Experience with quality improvement tools and techniques (i.e., Lean, Six Sigma, Statistical Process Control, and Failure Mode & Effects Analysis).
- Demonstrated leadership, project management, facilitation and problem-solving skills.
- Must demonstrate effective verbal and written communication skills.
Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.
(“Minority / Female / Disability / Veteran / VEVRAA Federal Contractor”)
If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Employees & Job Applicants | U.S. Equal Employment Opportunity Commission