Counter Sales Associate

HIRING IMMEDIATELY!

Deliver Exceptional Service Where It Starts - - - - The Counter!

Be part of a dedicated team!

Join our North Vernon Stearns Supply team as a Counter Sales Associate and be part of a workplace that values reliability, teamwork, and great customer service. In this role, your primary focus will be assisting customers at the sales counter with product selection, order entry, and service support.

If you enjoy building customer relationships, solving product needs, and being part of a dependable team, we want to hear from you!

We are seeking a proven contributor to join our branch operations as a Counter Sales Associate. The ideal candidate is an energetic team player who will take ownership of providing premier customer service at the counter, assist with product selection, order accuracy and entry, and service support.

This role requires strong attention to detail, reliability, and a customer-first mindset. While the primary focus is counter sales responsibilities. As a representative of Stearns Supply. a Park Wiseway Supply Group (PWSG) company, you will provide excellent customer service by ensuring the right products, in the right quantities, are delivered or provided promptly.

Knowledge of residential, construction, and commercial plumbing and electrical products is a plus.

Why Work for Us?

At Stearns Supply, you’re more than an employee - you’re part of a team that values hard work, integrity, and growth. We offer:

• A supportive work culture
• Opportunities to learn about our business and advance your career
• Competitive pay and benefits
• The satisfaction of helping our customers get the right products to keep their projects moving

Come join a company where your contributions make a difference every day!

Hours: Available to work between the hours of 7:00 – 5:00 pm / Monday - Friday

Responsibilities:

• Prior experience in counter sales and customer service
• Experience in wholesale distribution or a related industry
• Working knowledge of the electrical or plumbing markets

Counter Sales Role:

• Serve as the first point of contact for customers at the sales counter, providing knowledgeable assistance with plumbing, electrical and related products.
• Process orders accurately and efficiently in the system.
• Ensure counter and sales areas remain neat, clean, organized, and stocked; all products are stocked in designated locations
• Ensure order picking accuracy measures 100% by double-checking all orders.
• Ensure items are promptly and accurately selected within established company processes and procedures
• Maintain a thorough understanding of the company’s offerings and stay updated on industry trends to effectively address customer inquiries.

Perform all assigned duties safely and efficiently adhering to all company policies and procedures.

Perform other duties as required or requested by management.

Qualifications:

Two (2) years of experience in a customer service/sales environment.

Preferred Qualifications:

Knowledge of residential, construction and commercial electrical, plumbing and lighting products is a plus.

Experience with inventory management systems or related software.

Skills and Qualifications:

Excellent organizational skills; high attention to detail; independent; self-motivated; able to work in a fast-paced, changing environment; excellent interpersonal skills; representing his/herself professionally and courteously; ability to communicate clearly in writing and verbally; ability to multi-task, work under deadlines, and prioritize projects to meet deadlines with high levels of efficiency and accuracy.

This position description is not to be construed as an exhaustive statement of accountabilities, duties, responsibilities, or requirements. Any individual may be required to perform any other job-related activities or functions requested by his/her manager, subject to reasonable accommodation. Wiseway Supply reserves the right to modify this job description to reflect changes in essential job duties made necessary by changing organizational needs, subject to reasonable accommodation.

Wiseway is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.