BSA and Fraud Prevention Manager

Role:

By emphasizing One Park, One mission, One team, the BSA & Fraud Prevention Manager is responsible for overseeing the credit union’s fraud prevention, detection, and investigation functions, while also managing and administering the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), and Office of Foreign Assets Control (OFAC) compliance programs. This role ensures regulatory compliance, mitigates financial crime risk, and protects the organization and its members from fraud and illicit activity.

Essential Functions & Responsibilities:

• Manages all aspects of fraud detection, prevention, and loss mitigation across all channels (checks, new accounts, debit card, ACH, wires, digital banking, ATM/ITM, and lending). Develops and implements fraud policies and procedures, monitors trends, investigates activity, and reports on fraud losses and recoveries. Partners with departments to address emerging fraud risks and strengthen controls.
• Oversees the credit union’s BSA/AML/OFAC compliance program, ensuring adherence to FinCEN regulations; monitors transactions for suspicious activity and manages alert review, case documentation, and SAR/CTR filings. Maintains CIP and CDD/EDD processes, conducts risk assessments, and administers Verafin, including system performance, updates, and alignment with evolving regulatory and fraud trends. Produces Board-level BSA reports and coordinates compliance training for staff, management, and the Board of Directors.
• Hires, trains, schedules, and supervises assigned staff supporting fraud and BSA/AML functions. Provides coaching, performance management, and ensures ongoing training in fraud prevention and regulatory compliance. Assumes responsibilities in the absence of employees.
• Maintains knowledge and awareness of all regulations and how they impact fraud analysis and regulatory compliance including BSA, FACTA, OFAC, etc. Reports all potential BSA violations and transactions discovered during analysis. Ensures knowledge remains current of fraud methods being utilized and mitigation measures available; recommends and/or implements improvements as needed to ensure minimal risk to the organization.
• Performs other job-related duties as assigned.
  
  
  

Performance Measurements:

• To be an ambassador of Park's culture supporting the credit union's mission to build thriving communities together ensuring words and actions align with the Park VIBE that defines our Core Values: VibrantConnections
  
  
  

Inclusive Excellence

Bold Compassion

Endless Empowerment

• To provide friendly, professional and accurate service and support to all members and coworkers.
• To identify fraud or potential fraud and take actions to mitigate credit union losses and/or risk and to ensure compliance adhering to credit union policies, processes and regulations.
• To maintain an effective Fraud/BSA program that reduces risk, strengthens control performance, and fosters a strong culture of fraud prevention and awareness across the organization.
• To keep management informed of key operation issues affecting the department.
• To maintain a professional work environment, promote teamwork, build respect among coworkers and present a businesslike appearance.
• To follow all security policies and procedures and report discrepancies or suspicious activity to manager immediately.
• To follow the credit union’s Bank Secrecy Act and anti-money laundering policies and procedures, including running OFAC searches, completing investigative reports of suspicious activity and currency transaction reports timely and without error.
  
  
  

Knowledge and Skills:

Experience Five years to eight years of similar or related experience.

Education (1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., Fraud or BSA certifications in lieu of a degree).

Interpersonal Skills Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.

Other Skills Excellent analytic skills are needed. Good communication skills

Physical Requirements

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. While performing the essential duties of this position, the employee is regularly exposed to a general office environment and interaction with customers. PHYSICAL DEMANDS The physical demands described here are representative of those required to successfully perform the essential functions of this position, but do not necessarily constitute an exhaustive list of all essential functions. To the extent required by any applicable law, reasonable accommodations will be made to enable qualified individuals with disabilities to perform essential functions where this can be done without posing a direct threat to self or others. While performing the essential duties of this position, the employee frequently must sit, stand, and walk short distances. The employee frequently uses hands and fingers to count currency and handle, manipulate, and feel objects, documents, and office tools and equipment. Reads, writes, listens, speaks, and uses personal computers, copiers, telephones, and other office equipment and software throughout the work day. The employee is occasionally required to stoop, bend, squat, and reach overhead with hands and arms. Occasionally pushing and pulling of office furniture and other objects. The employee may occasionally lift and/or move up to 15 pounds and on occasion lift and/or move up to 25 pounds.

Park Community Credit Union is an Equal Opportunity Employer/ Veterans/ Disabled