What are the responsibilities and job description for the Service Account Coordinator position at Park 6 Logistics?
Company Description
Park 6 Logistic is a forward-thinking logistics and operations firm dedicated to optimizing the way businesses move, deliver, and communicate. Our success is built on innovation, precision, and a deep commitment to providing exceptional client experiences. As we continue expanding, we are seeking talented professionals who are ready to contribute to a fast-paced environment where creativity and strategic thinking drive meaningful impact.
Job Description
The Service Account Coordinator plays a key role in ensuring an outstanding service experience for our clients. This position is responsible for supporting day-to-day account operations, coordinating service requests, maintaining accurate customer records, and ensuring timely communication between internal teams and clients. The ideal candidate has strong organizational abilities, excellent communication skills, and a service-oriented mindset.
Responsibilities
Park 6 Logistic is a forward-thinking logistics and operations firm dedicated to optimizing the way businesses move, deliver, and communicate. Our success is built on innovation, precision, and a deep commitment to providing exceptional client experiences. As we continue expanding, we are seeking talented professionals who are ready to contribute to a fast-paced environment where creativity and strategic thinking drive meaningful impact.
Job Description
The Service Account Coordinator plays a key role in ensuring an outstanding service experience for our clients. This position is responsible for supporting day-to-day account operations, coordinating service requests, maintaining accurate customer records, and ensuring timely communication between internal teams and clients. The ideal candidate has strong organizational abilities, excellent communication skills, and a service-oriented mindset.
Responsibilities
- Coordinate daily service activities, ensuring all client needs are addressed in a timely and professional manner.
- Maintain accurate and organized account documentation, records, and reports.
- Serve as a primary point of contact for assigned accounts, providing clear updates and solutions.
- Collaborate with internal departments to ensure smooth workflow and prompt resolution of service issues.
- Monitor service timelines and follow up to ensure completion and client satisfaction.
- Support the preparation of account reviews, service summaries, and performance reports.
- Contribute to continuous process improvement and operational efficiency.
- Strong communication and interpersonal skills.
- Excellent organizational and time-management abilities.
- Ability to multitask and manage competing priorities effectively.
- Detail-oriented with a high level of accuracy in documentation.
- Problem-solving mindset with a proactive approach.
- Comfortable working in a dynamic, fast-paced environment.
- Proficiency with standard office software and digital tools.
- Competitive annual salary: $57,000 – $62,000.
- Opportunities for professional growth and long-term career development.
- Skill-building and training programs to enhance your professional toolkit.
- Supportive and collaborative work environment.
- Full-time, stable position within a growing logistics company.
Salary : $57,000 - $62,000
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