What are the responsibilities and job description for the /Retailer/Cashier/Customer Service position at Paris Baguette?
Job Title: Retailer
Location: Paris Baguette Quincy, MA
Reports to: Manager
Type: [Full-Time / Part-Time]
About the Role:
At Paris Baguette, we believe that joy is baked daily. Our Retailers are true brand ambassadors who love our food, our guests, and our mission. They bring positive energy, pay attention to the details, and are committed to ensuring each guest has a great experience – from offering warm greetings to keeping the cafe looking its best. Whether you're serving expertly crafted baked and brewed goods, such as our handcrafted pastries or delicious cakes, while managing the register, you help turn everyday visits into delightful experiences. This is more than a café job—it’s a chance to be part of a team that’s reestablishing the neighborhood bakery as the heart of the community.
Why Paris Baguette?
We’re on a mission to bring expertly crafted baked and brewed goods to every neighborhood. With 1,000 cafés projected in the U.S. by 2030, this is your chance to grow with a brand that blends artisanal quality with joyful service.
When you join our team, you’ll live out our values:
- Have Heart – Connect genuinely with guests and team
- Spread Joy – Provide expertly crafted baked and brewed treats
- Nourish Community – Support the café, guests, and your peers
- Rise to the Occasion – Own your role and exceed expectations
What You’ll Do As a Retailer, you will:
- Greet every guest with a warm smile, eye contact, and positivity. Happy to See You! Is our way to welcome guests
- Stay informed on Paris Baguette’s menu selections, products, and seasonal promotions to deliver accurate and helpful support to guests
- Operate our POS system (Toast) accurately and efficiently
- Prepare coffee and other beverages consistently and with care, showing pride in your craft, including preparing batches of coffee and teas
- Ensure product quality by checking freshness, rotating pastries and desserts while keeping displays inviting and well-stocked and aligned to our merchandising standards
- Support the café team with finishing products and packaging items
- Be part of a lively, fast-paced café that takes on challenges and meets production goals
- Answer questions and educate guests on menu items and seasonal offerings Assist with online delivery orders, always ensuring accuracy
- Maintain a clean, safe, and welcoming café environment Work as a team player—supporting teammates
- Perform other duties as assigned to support the cafe with driving quality standards and sales
Roles may include:
- Barista: Brew joy into every cup
- POS Champion: Deliver a friendly, smooth and accurate checkout
- Greeter: Be the first smile guests see
- Merchandiser: Keep displays beautiful and bountiful
- Pick-Up Pro: Ensure orders are perfect and on time
***You may rotate through stations and grow your skills across all areas
What You Bring
- At least 1 year in customer service, food, or retail (preferred)
- Great customer experience is built on consistency and reliability.
- We are looking for team members who are committed to working a consistent schedule and providing exceptional service
- Friendly and positive attitude and willingness to learn Engaging communication style and attention to detail Integrity and accountability—you take ownership of your work
- Ability to perform basic math and operate POS systems (Toast), with accuracy in cash handling
- Strong time management and the ability to prioritize tasks effectively
- Ability to lift up to 25 lbs. and to follow food safety guidelines
- Enthusiasm to learn, grow, and be part of a team Commitment to our mission and an authentic love for hospitality
- Passion for Paris Baguette’s vision, mission, and values
Sweet Benefits
- Competitive hourly pay tip eligibility after training
- Flexible scheduling Discounted meals while on shift
- A free birthday cake to celebrate you
- Medical, Dental & Vision for full-time team members
- A joyful, diverse workplace with real career growth potential
Ready to Spread Joy With Us?
Come join a team where every cup, slice, and smile creates a little more joy in the world. Apply now to help us set the standard for bakery excellence at Paris Baguette.
Job Types: Full-time, Part-time
Pay: $15.50 - $17.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $16 - $17