What are the responsibilities and job description for the Corporate Service Advisor Trainer position at Paramount Automotive?
Join Our Team
Are you a top-performing Service Advisor who's passionate about
coaching others and creating consistent results? We're looking for a
Corporate Service Advisor Trainer to help develop the next generation
of high-performing advisors across our dealership group.
This role is ideal for someone who thrives on teaching, enjoys
building processes, and wants to make a lasting impact on dealership
performance.
What You'll Do
Lead onboarding and training for all newly hired Service Advisors.
Teach sales techniques, customer communication, and best practices.
Train advisors on company processes, software, and expectations.
Travel to dealership locations to conduct follow-up visits and
coaching sessions.
Observe advisors in real-world interactions and provide constructive feedback.
Ensure all advisors consistently follow established processes and standards.
Identify training opportunities and create action plans for continued
improvement.
Work closely with dealership leadership to improve advisor performance
and customer satisfaction.
Help drive improvements in sales, closing ratios, ELR, HPRO, customer
experience, and overall department profitability.
What We're Looking For
Proven success as a high-performing Automotive Service Advisor.
Strong sales skills with a track record of building trust and
increasing revenue.
Excellent communication, coaching, and presentation abilities.
Highly organized with exceptional attention to detail.
Passion for developing people and holding teams accountable.
Ability to travel between dealership locations as needed.
Comfortable speaking in front of groups and conducting one-on-one coaching.
Self-motivated with the ability to work independently.
Preferred Qualifications
Previous experience training or mentoring Service Advisors.
Dealership leadership experience (Team Lead, Assistant Service
Manager, Service Manager, or Fixed Operations Trainer) is a plus.
Experience with dealership management systems and digital MPI processes.
What We Offer
Competitive salary, based on experience.
Company-paid travel expenses when traveling between stores.
Health, dental, and vision insurance.
Paid vacation and holidays.
401(k) with company match.
Career growth opportunities within a growing automotive group.
The opportunity to shape the success of Service Advisors across
multiple dealerships.
If you're passionate about developing people, improving processes, and
helping dealerships perform at a higher level, we'd love to hear from
you.
Pay: $63,042.70 - $90,000.00 per year
Experience:
- Automotive Dealership Service : 2 years (Preferred)
- Training/ Leadership: 1 year (Preferred)
- Service Advisor: 2 years (Preferred)
- Service Manager: 1 year (Preferred)
Ability to Commute:
- Asheville, NC 28806 (Preferred)
Work Location: In person
Salary : $63,043 - $90,000