What are the responsibilities and job description for the Process Specialist position at Paragon?
We’re Hiring: Process Specialist (Entry Level Position) – Paragon, Greenville, SC
We’re looking for a sharp, detail-oriented Process Specialist to support our operations team, clients, external servicing partners, and internal teams.
What You’ll Own
This is a high-impact, cross-functional role that touches nearly every part of our business.
- Manage incoming and outgoing data files (media uploads, payment review, reporting)
- Process legal documentation (affidavits, judgments, etc.)
- Handle account media, imaging, and compliance uploads
- Ensure seamless coordination between internal ops, law firms, and clients
- Identify process bottlenecks and help drive continuous improvement
Who We’re Looking For
- Exceptional attention to detail — you spot the 1% that matters
- Highly motivated, proactive, and comfortable juggling multiple priorities
- Experience working with law firms, debt collection, or legal operations
- Strong comfort with Excel, data files, and document management systems
- Ability to communicate clearly with partners and internal stakeholders
- Desire to be part of a fast-growing, high-performance team that values ownership and results
Why Join Paragon?
- Impact: Play a key role in our internal operations that drive our mission to transform debt recovery.
- Innovation: AI/Machine learning-driven tools (e.g., predictive analytics) to stay ahead in the industry.
- Culture: Become part of a dynamic, collaborative team where your ideas drive innovation and integrity leads the way.
Location
Greenville SC (in-office only)