COUNT ROOM ATTENDANT

Responsible for the accurate count and recording of all cash monies turned into the Casino Cage

Specific and Essential Responsibilities and Duties: 

• Assist in the Slot & Table Games drop and count. 
• Assist in GCA drop & count.
• Monitor and maintain all equipment that is used in the operation of count room function.
• Ability to perform limited repairs of count room equipment.
• Observe safety policies and procedures including but not limited to safe lifting, use of properly working machinery.
• Must be able to properly and safely use equipment used during the daily operations of the count room including but not limited to the MPS machine, currency counter, air compressor, push/pull of carts, can opening/closing and calculators. 
• Perform other job-related duties as requested
• Ensure all GCB requirements are met during the drop/count

General Job Responsibilities and Duties:

To perform the job successfully, an individual should demonstrate the following competencies:

• Relating to Customers – Quickly build rapport and establishes relationships with friends. Relates well to different type of friends, listens and gets along well with them
• Quality Conscious - Provide a high level of service, maintain high standards and work hard to get it right the first time
• Drive/Aspiration – Gets things done, willingly takes on the more demanding tasks, stays motivated
• Stress Tolerant – Remains calm under pressure.  Reacts well to change and stays positive despite setbacks.        Keeps work and personal difficulties in perspective
• Flexible – Not resistant or afraid of change.  Responsive and adaptable to situations and/or circumstances that would be different from the day to day routine
• Innovating – Takes responsibility for own actions and uses good judgment before acting or making decisions.
• Quick Learning – Gets things done, willingly takes on the more demanding tasks.        Easily identifies potential difficulties and their causes
• Communicating – Speaks confidently and fluently.  Talks at the correct pace and level. Is understandable.  Holds others’ attention when speaking.        Elicits necessary information to fully understand the needs, problems, and motives of customers
• Family Working – Fits in with the work group or Family.  Develops supportive relationships with co-workers.  Is considerate toward others and promotes a sense of Family spirit
• Cost Conscious – Understands how Casinos make money and appreciates the impact of own work on profits

Knowledge, Skills, and Abilities:

• Working knowledge of 10-key and currency counting equipment
• General knowledge of mathematical skills including addition, subtraction, multiplication and division
• Able to effectively communicate in English, in both written and verbal forms
• Ability to multi-task and work well in a fast paced, team-oriented environment
• Must be able to lift 30 lbs. 
• Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Minimum Requirements:

• Must be 21 years of age or older
• High School diploma or equivalent
• Work varied shifts, to include weekends and holidays

Preferred:

• One (1) year cash handling experience
• Experience working in a similar resort setting

License:

• Gaming Registration

Machinery or Work Equipment Used:

• Multi-line telephone, fax machine, personal computer, printer, copier, paper shredder and scanner.