Business Analyst

We are seeking a Business Analyst to join a collaborative Agile team supporting enterprise insurance billing systems.

This is a contract-to-hire opportunity, ideal for someone who can step in quickly! This role is best suited for a mid-level Business Analyst with strong documentation skills, experience working in Agile environments, and familiarity with billing or insurance-related systems.

Duties:

• Lead requirements gathering and documentation for billing-related initiatives
• Work closely with Product Owners, Scrum Masters, Engineers, and QA to translate business needs into clear technical requirements
• Support troubleshooting efforts and clarify business rules within billing workflows
• Maintain and improve documentation across systems (primarily Jira and related tools)
• Participate in Agile ceremonies as part of a cross-functional delivery team
• Help ensure smooth knowledge transition from legacy subject matter experts

Skills Needed:

• Experience as a Business Analyst in an Agile environment
• Background in insurance billing (highly preferred)
• Strong skills in requirements gathering, documentation, and stakeholder communication
• Familiarity with Jira and other documentation or tracking tools
• Ability to work in a flexible, problem-solving-oriented environment
• Basic understanding of QA/UAT concepts (hands-on testing not required)

Nice to Have

• Understanding of invoicing, payments, cancellations, reinstatements, and policy-to-billing workflows
• Experience with Guidewire or similar insurance platforms
• Prior experience in insurance or financial systems

Team Environment

You’ll join a mature Agile team where the environment is flexible, collaborative, and focused on practical problem-solving

Additional Details

• Contract-to-hire (with potential for conversion to full-time based on performance and business needs)
• Hybrid/remote flexibility considered
• Fast-moving hiring process: initial screening followed by panel interview shortly after