What are the responsibilities and job description for the Receptionist / FSS Coordinator position at Paragon Asset Manager?
Paragon Asset Manager (PAM) is a leading national Affordable Housing Company specializing in affordable housing industry, ranked # 1 in 2019 by AHF.
We are guided by our core values in excellence, driven by determination to provide best in class quality affordable Housing to our many families and seniors whom we serve.
PAM is now seeking to hire a Receptionist/FSS Coordinator to add to our amazing team.
Position Summary
This position provides front office administrative support while coordinating the Family Self-Sufficiency (FSS) Program, helping residents access resources that support financial stability, employment opportunities, and long-term housing goals.
Responsibilities
- Greet visitors and residents and provide excellent customer service.
- Answer phones, assist walk-ins, and handle general office inquiries.
- Process tenant rent payments.
- Perform other duties as assigned
- Enter maintenance requests and create work orders for maintenance staff.
- Perform general clerical duties as assigned by the Property Manager.
- Recruit and support participants in the Family Self-Sufficiency (FSS) Program.
- Provide case management, financial education, and housing counseling.
- Develop Individual Training and Services Plans (ITSP) for participants.
- Coordinate workshops, outreach activities, and community partnerships.
- Maintain program records and assist with FSS escrow account tracking.
Qualifications
- Strong customer service and communication skills.
- Computer proficiency and organizational skills.
- Ability to multitask in a fast-paced environment.
- Team player with strong problem-solving skills.
- Spanish speaking.
Pay: $25.00 - $27.00 per hour
Benefits:
- Paid time off
Experience:
- Case management: 1 year (Preferred)
Language:
- Spanish (Required)
Work Location: In person
Salary : $25 - $27