What are the responsibilities and job description for the Front Desk Receptionist position at Paradise Pet Salon?
Position Overview:
We are seeking a friendly, organized, and reliable Receptionist to join our team at Paradise Pet Salon. This role is essential in creating a welcoming environment for our clients and ensuring a smooth workflow for our grooming and boarding services. The ideal candidate loves dogs, communicates clearly, and thrives in a fast-paced environment. As a smaller facility, we all work together—teamwork and flexibility are a must.
Responsibilities:
- Greet clients and provide excellent customer service at check-in and check-out
- Intake dogs during drop-off, ensuring accurate notes and instructions are recorded
- Answer phones promptly and professionally
- Schedule and manage appointments for grooming and boarding services
- Assist with bringing dogs to and from the grooming and kennel areas
- Help with potty breaks, cleaning, and general kennel support as needed
- Maintain a clean and tidy reception area, including cleaning any accidents
- Use our booking system efficiently for scheduling, data entry, and client records
- Practice strong phone etiquette and clear communication at all times
- Support the grooming team with administrative tasks as needed
Requirements:
- Knowledge of dog breeds
- Strong spelling and writing skills
- Experience answering phones and booking appointments preferred
- Excellent communication and interpersonal skills
- Strong time management and multitasking abilities
- Ability to relate to clients and make them feel comfortable
- Basic computer and data entry skills
- Ability to lift 20 lbs
- Willingness to help in the kennel as needed, including bringing dogs up/back, potty breaks, and cleaning
- Bilingual is not required but is a plus
Job Type: Part-time
Pay: $14.00 - $16.00 per hour
People with a criminal record are encouraged to apply
Experience:
- reception: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
Work Location: In person
Salary : $14 - $16