Technical Parts Specialist

At PAR Systems, we design and support automation solutions for some of the world’s most critical industries—medical devices, advanced materials, and nuclear energy. We’re searching for a Technical Parts Specialist who can transform technical expertise into measurable results for our customers and business.

Success Criteria:

In this role, you will make an impact by identifying and validating part numbers for complex equipment systems such as medical device assembly machines, friction stir welding and nuclear-grade custom cranes. You will drive high order conversion rates through consistent follow-up, thoughtful recommendations, and exceptional customer service. By anticipating and resolving obsolescence issues, you will provide effective alternatives that keep critical systems operational. Success also means supporting on-time parts delivery through close coordination with engineering, supply chain, and external suppliers, while maintaining precise Salesforce CRM records to ensure visibility across customer interactions, quotes, and order status. Finally, you will play a key role in continuously improving quoting accuracy, responsiveness, and vendor coordination to strengthen customer satisfaction and encourage repeat business.

You’ve learned about what you'll be doing, here are the benefits you'll gain when you join PAR Systems:

• Global team recognized for their passion of inventing
• First-of-a-kind product culture and project exposure
• Training and development from industry-leading experts
• Forward thinking benefit programs that include: 401(k) & matching; Medical, Dental, Vision Insurance; Disability & Life Insurance; PTO, Paid Holidays, & Parental Leave for both Parents; Tuition Reimbursement

PAR Systems is an equal opportunity employer and we value individuals with a variety of backgrounds and experiences. We do not discriminate on the basis of race, color, religion, sex, national origin or any other status protected by applicable law. If selected for an interview, please advise our Human Resources department if you require accommodation during the interview or assessment process and we will support your accessibility needs. We offer market competitive pay and benefits based upon the candidate’s skills, experience, qualifications, and internal equity. Our starting rate of pay for this salaried position is targeted at $70,000-90,000 annually.

Requirements:

• Associate’s degree in engineering technology.
• 1-3 years of relevant experience in mechanical engineering, spare parts quoting, aftermarket sales, or technical support.
• Ability to interpret technical drawings and bills of materials (BOMs) with confidence.
• Strong organizational skills with a track record of delivering results in fast-paced, customer-focused environments.
• Clear and persuasive communication skills with both technical and non-technical audiences.
• US Person

Preferred Requirements:

• Bachelor’s degree in engineering.
• 3 years in spare parts quoting, aftermarket sales, or technical support.
• Proficiency with Salesforce (or similar CRM).
• Experience with engineered systems in regulated environments (medical, nuclear, aerospace).
• Familiarity with mechanical, pneumatic, electrical, and control components.