What are the responsibilities and job description for the Licensed Residential Service Plumber position at Papalia?
About Us
Papalia Home Services has been delivering trusted home comfort solutions across the Boston Metro West area since 1990. We provide top-tier plumbing, heating, cooling, electrical, and water filtration services. We proudly serve communities including Acton, Boxborough, Westford, Concord, Sudbury, and Lexington. Our award-winning customer service has been recognized with Angie’s List Super Service Awards.
We are seeking a skilled Residential Service Plumber to join our team in Boxborough, MA. This role is ideal for an experienced professional who takes pride in diagnosing, repairing, and maintaining residential plumbing systems while delivering exceptional customer service.
Why Join Papalia
Competitive, performance-based pay
High-quality residential plumbing environment
Supportive team culture and advanced tools
Long-term stability with a respected family-run company
Clear career advancement and cross-training opportunities
Innovative leadership focused on growth and investing in people
Responsibilities
Diagnose and repair plumbing issues in residential settings
Install, maintain, and service plumbing fixtures, water heaters, piping, and filtration systems
Perform scheduled maintenance, tune-ups, and inspections
Ensure all work complies with Massachusetts plumbing codes and safety standards
Troubleshoot complex issues and offer clear, effective solutions
Communicate with homeowners professionally and educate them on system operations and maintenance
Deliver exceptional customer service
Qualifications
Minimum 2 years of experience as a Residential Plumbing Service Technician
Massachusetts Journeyman or Master Plumber License required
Proven ability to identify, diagnose, and resolve plumbing problems independently
Strong diagnostic, troubleshooting, and multitasking skills
Excellent interpersonal and communication abilities
Detail-oriented and organized with strong time management skills
Customer-first mindset and pride in quality workmanship
Valid driver’s license with a clean driving record
Benefits
Medical, Dental, and Vision Insurance
401(k) Retirement Plan with company match
Company-paid Life and Long-Term Disability Insurance
Optional Short-Term Disability and Voluntary Life Insurance
Generous Paid Time Off and Holiday Schedule
Fully stocked company vehicles and tool stipend
Continuous training opportunities
Compensation: $80,000–$130,000 per year (based on performance and experience)
Location: Boxborough, MA
Additional Information: Pre-employment background check and drug screening may apply, subject to local laws.
Apply Today
Join Papalia Home Services and help us continue our legacy of comfort, quality, and care in Boston Metro West homes!
Posted Min Pay Rate
USD $80,000.00/Yr.
Posted Max Pay Rate
USD $130,000.00/Yr.
Salary : $80,000 - $130,000