What are the responsibilities and job description for the HVAC Service Technician position at Papalia?
About Us
Papalia Home Services has been delivering trusted home comfort solutions across the Boston Metro West area since 1990. We provide top-tier plumbing, heating, cooling, electrical, and water filtration services. We proudly serve communities including Acton, Boxborough, Westford, Concord, Sudbury, and Lexington. Our award-winning customer service has been recognized with Angie’s List Super Service Awards.
We are seeking a skilled Residential HVAC Service Technician to join our team in Boxborough, MA. This role is ideal for an experienced professional who takes pride in diagnosing, repairing, and maintaining residential heating and cooling systems while delivering exceptional customer service.
Why Join Papalia
Competitive, performance-based pay
High-quality residential HVAC environment
Supportive team culture and advanced tools
Long-term stability with a respected family-run company
Clear career advancement and cross-training opportunities
Innovative leadership focused on growth and investing in people
Responsibilities
Diagnose and repair residential HVAC system issues
Perform scheduled maintenance, tune-ups, and inspections
Install and upgrade heating and cooling equipment
Ensure compliance with local, state, and national HVAC codes
Work with ductwork, ventilation systems, and energy-efficient units
Deliver exceptional customer service
Qualifications
Minimum 2 years of experience in residential HVAC service and repair
Strong diagnostic and troubleshooting skills
Customer-focused mindset with commitment to quality
Detail-oriented and organized
Excellent communication skills
Valid driver’s license with clean driving record
Applicable HVAC certifications and licenses for Massachusetts
Benefits
Medical, Dental, and Vision Insurance
401(k) Retirement Plan with company match
Company-paid Life and Long-Term Disability Insurance
Optional Short-Term Disability and Voluntary Life Insurance
Generous Paid Time Off and Holiday Schedule
Fully stocked company vehicles and tool stipend
Continuous training opportunities
Compensation $80,000–$150,000 per year (based on performance and experience)
Location Boxborough, MA
Additional Information Pre-employment background check and drug screening may apply, subject to local laws.
Apply Today Join Papalia Home Services and help us continue our legacy of comfort, quality, and care in Boston Metro West homes!
Posted Min Pay Rate
USD $80,000.00/Yr.
Posted Max Pay Rate
USD $150,000.00/Yr.
Salary : $80,000 - $150,000