Demo

Issues Management Specialist

Pantex
Amarillo, TX Full Time
POSTED ON 12/16/2025
AVAILABLE BEFORE 2/16/2026
Location: Amarillo, TX - Pantex Plant
Job Title: Issues Management Specialist
Career Level From: Senior Specialist
Career Level To: Senior Specialist
Organization: Operations Issues Management (51397421)
Job Specialty: General Manufacturing

What You'll Do

The Issues Management Specialist effectively implements the Issues Management Program for Pantex Operations. Duties will include:
  • Responsibility for lifecycle of production related issues and events from the time of occurrence to validation of effectiveness of all preventative and corrective actions
    • Represent support organizations on the Issues Management Board (IMB)
    • Support Responsible Managers in drafting of event titles, descriptions, and immediate actions, including facilitating senior management approval
    • Assisting Responsible Managers in determination of Occurrence Reporting and Processing System (ORPS) category applicability
    • Participate in fact findings and fact-finding overviews for production related issues and events
    • Facilitate causal analysis using approved causal analysis methods and tools (e.g why tree, barrier analysis, comparative timeline, Blue Dragon, and Events & Causal Factors (ECF) Charting)
    • Draft causal analysis reports using approved tools/templates
    • Review reports for Office of Enforcement and Pantex Field Office (PFO) responses, as necessary
    • Develop corrective action plans to assure defined actions will prevent and correct the issue
    • Verify actions are deemed appropriate and effective to prevent recurrence
    • Facilitate extent of condition reviews
    • Monitor the status of issues and closure of corrective actions to assure they are being resolved in a timely manner
  • Evaluate Technical Safety Requirement Control violations and provides recommendations and solutions to prevent recurrence
  • Identify and solicit input from Subject Matter Experts (SME), when needed
  • Conduct Human Performance Improvement (HPI) evaluations, as necessary
  • Conduct walkdowns, as necessary
  • Serve as Mission Support Onboarding Ambassador and Seating Plan administrator, as necessary
  • Serve as the Required Reading Coordinator, as necessary
  • Facilitate, coordinate and assist with Management Assessments and Organizational Surveillances; identify future assessment schedule based on organizational risks, trend identification, and management requests
  • Assist with closure of issues related to the Operational Awareness Report, as necessary
  • Assist with the development of metrics that track trends in issues/events and provide recommendations and actions to leadership to prevent recurrence
  • Assist with testing modifications of the Tools for Opportunities for Improvement through Communication (TOPIC) software, correcting erroneous data and configurations in TOPIC, providing technical support in Pantex Operations for TOPIC, and providing guidance, as needed, regarding Issues Management processes and policies

What You Can Expect

  • Meaningful work and unique opportunities to support missions vital to national and global security
  • Top-notch, dedicated colleagues
  • Generous pay and benefits with a stable organization
  • Career advancement and professional development programs
  • Work-life balance fostered through flexible work options and wellness initiatives

Minimum Job Requirements

  • Bachelor's degree with: Minimum 7 years of relevant experience. (Typical experience ranging from 10 to 15 years.)
  • OR Master's degree with: Minimum 6 years of relevant experience. (Typical experience ranging from 10 to 15 years.)
  • OR PhD with: Minimum 3 years of relevant experience.
  • OR Applicants with high school diplomas may be considered on an exceptional basis if they have 15 or more years of relevant experience.

DOE Order 426.2A Requirements

  • Not applicable

Preferred Job Requirements

  • Technical degree, educational background or communications degree preferred
  • Ability to balance multiple tasks, set priorities, and resolve conflicts
  • Excellent interpersonal and communication skills (verbal and written)
  • Leadership and autonomous problem-solving skills
  • Ability to interact with senior leaders

Why Pantex?

You get #morethanajob. We encourage employees to achieve a healthy personal balance among home, work and the community. One of the ways we embrace work-life balance is by offering flexible work arrangements that provide alternatives to the traditional workweek, while still meeting business needs. Top talent and personal commitment mean more to our success than any other factors, so we reward our people with the kinds of benefits that make a positive difference in the quality of their lives. Benefits such as: medical plan, prescription drug plan, vision plan, dental plan, employer matched 401(k) savings plan, disability coverage, education reimbursement and many more. Want to stay healthy and fit but hate the cost of a gym membership? Take advantage of one of our onsite workout facilities and eat healthy in our onsite cafeterias. Much more than a workplace, at Pantex you can build a career that lasts a lifetime.

Notes

The minimum education and experience for the lowest career level in the job posting range are listed under Minimum Job Requirements. Successful candidates hired into a higher career level than the minimum in the range must meet the requirements listed in the job leveling charts for the career level into which they are being hired.

If a range of Career Levels is posted, i.e., Senior Associate to Senior Specialist, internal applicants already in one of the Career Levels would come across at their current Career Level. Internal applicants currently in a lower level Career Level would move to the lowest posted Career Level.

Requires a Q clearance; however all qualified candidates will be considered regardless of their current clearance status. The ability to obtain and maintain a Department of Energy Q clearance is required.

Position may require entry into Materials Access Areas (MAA) and participation in the Human Reliability Program (HRP). If HRP is required, candidate must complete a counterintelligence-scope polygraph, pursuant to 10CFR 709. Medical requirements may apply.

Pantex is a drug-free workplace. Candidates accepting a job offer will be required to pass a pre-placement physical, drug screening and background investigation. As an employee, you may be required to receive and maintain a security clearance from the United States Department of Energy in order to meet eligibility requirements for access to sensitive information or matter. U.S. citizenship is a requirement for security clearance applicants. All employees are subject to being randomly selected for drug testing without advance notification.

Pantex is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, religion, national origin, ancestry, genetic information, disability or veteran status.

Salary.com Estimation for Issues Management Specialist in Amarillo, TX
$143,195 to $198,841
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