Vacation Rental Operations Specialist (Housekeeping & Reservations)

Panhandle Getaways
Location: Port St. Joe, FL (480 Pompano Street | OR Mexico Beach, FL

Job Type: Full-Time | Housekeeping / Guest Services

About Us

Panhandle Getaways is one of the Top 50 Vacation Rental Property Management Companies in the World, proudly serving the Emerald Coast since 1992. Managing hundreds of short-term vacation rentals, we are committed to delivering exceptional guest experiences while maintaining the highest standards across our properties.

Our team is the foundation of our success—we value hard work, attention to detail, and a culture that’s both professional and genuinely enjoyable.

Role Overview

We’re seeking a dependable, detail-oriented Vacation Rental Operations Specialist to support both housekeeping inspections and guest reservations.

This dual-role position is perfect for someone who enjoys hands-on property work while also interacting with guests and supporting bookings. You’ll play a key role in ensuring properties are clean, guest-ready, and that every reservation is handled with accuracy and professionalism.

What You’ll Do

• Conduct routine property inspections to ensure homes meet cleanliness and quality standards
• Identify and report maintenance issues or damages promptly
• Perform light cleaning and touch-ups as needed to maintain presentation standards
• Ensure all properties are guest-ready prior to arrival
• Assist with guest reservations, including booking support, confirmations, and communication
• Coordinate with housekeeping and maintenance teams to resolve issues quickly
• Restock supplies and maintain proper inventory levels within units
• Provide excellent guest service, answering questions and resolving concerns professionally
• Follow company policies, procedures, and safety standards

Preferred Qualifications

• 1 year of housekeeping, inspection, or property operations experience (vacation rental experience preferred)
• 1 year of reservations or customer service experience
• Strong attention to detail and ability to maintain high cleanliness standards
• Organized with strong follow-through and ability to manage multiple tasks
• Comfortable communicating with guests and team members
• Ability to work in a fast-paced, hands-on environment
• Valid driver’s license and clean driving record
• High school diploma or equivalent
• Ability to pass a background check and drug screening

What’s Great About Working with Us

• Full-time, year-round position with consistent hours
• Competitive pay: $17.00 – $21.00 per hour (based on experience)
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and paid holidays
• Employee discounts on vacation rentals
• Supportive, team-oriented environment with opportunities to grow

Apply Now

If you take pride in clean, well-maintained properties and enjoy helping guests have a great experience, we’d love to meet you.

Apply today and join a company that values hard work, teamwork, and doing things the right way.

Salary : $17 - $22