Server Technician Tier 3

PangeaTwo is partnering with a well-established and highly respected managed service provider that has been supporting clients across the Birmingham area for over two decades. Our client delivers high-level IT services and is expanding their technical team with an experienced Tier 3 Server Technician. This role is ideal for a seasoned professional with deep expertise in server troubleshooting, cloud technologies, and advanced network/server engineering.

This is an excellent opportunity for a candidate who thrives in a fast-paced MSP environment and enjoys solving complex technical challenges while supporting a diverse set of clients.

• Provide advanced troubleshooting for Windows servers in complex environments

• Diagnose and resolve issues with Microsoft Exchange and Office 365

• Support and troubleshoot firewalls; execute advanced server and email migrations

• Install and configure Hyper-V clusters, Azure Site Recovery, and Azure-hosted server environments

• Set up and manage Active Directory, Exchange, and O365 accounts

• Manage DNS, DHCP, and related network services

• Perform server migrations and high-level infrastructure upgrades

• Collaborate closely with internal teams; operate as a flexible, solutions-driven team member

• Bachelor’s degree in IT, Computer Science, or related field (preferred)

• 5 years of hands-on experience in a Tier 3 or similar technical role

• Strong proficiency troubleshooting:

  • Windows Server (advanced)

  • Microsoft Exchange

  • Office 365

  • Firewalls and network components

• Deep understanding of server/network engineering principles

• Demonstrated experience with:

  • Hyper-V cluster installation and configuration

  • Azure Site Recovery

  • Azure-based servers and services

• Strong analytical and problem-solving skills with high attention to detail

• Ability to work collaboratively in a team-focused, client-centric environment

• Adaptability to shifting priorities within a managed services context

As a PangeaTwo candidate, you gain:

• Access to exclusive opportunities with top regional employers

• Support throughout the interview and hiring process

• Insight into company culture, expectations, and long-term career alignment

• A dedicated recruiting partner committed to your success

If you’re a seasoned Server Technician looking for a role that offers technical depth, client interaction, and exposure to modern cloud infrastructure, we’d love to speak with you.