What are the responsibilities and job description for the Contract Medical Client Account Representative position at PANGEATWO?
Contract Medical Client Account Representative
$19-22 an hour
Birmingham, AL
Our client is seeking a dedicated Medical Client Account Representative to join a specialized practice management and healthcare billing team. In this on-site role, you will be responsible for managing accounts receivable inventories, resolving outstanding medical claims, and conducting systematic insurance follow-up to secure appropriate reimbursement for specialty medical services. We are looking for independent problem-solvers who can dive into complex claim pipelines and navigate payer policies with accuracy. If you have a solid background in medical billing and want to support vital revenue cycle operations, we encourage you to apply.
Job Duties:
Please note - if you have recently submitted your resume to a PangeaTwo posting, your qualifications will be considered for other open opportunities.
Your resume will never be submitted to a client without your prior knowledge and consent to do so.
IND123
$19-22 an hour
Birmingham, AL
Our client is seeking a dedicated Medical Client Account Representative to join a specialized practice management and healthcare billing team. In this on-site role, you will be responsible for managing accounts receivable inventories, resolving outstanding medical claims, and conducting systematic insurance follow-up to secure appropriate reimbursement for specialty medical services. We are looking for independent problem-solvers who can dive into complex claim pipelines and navigate payer policies with accuracy. If you have a solid background in medical billing and want to support vital revenue cycle operations, we encourage you to apply.
Job Duties:
- Manage assigned medical accounts receivable portfolios to support timely revenue recovery
- Conduct routine follow-up on unpaid, underpaid, denied, and aging insurance claims
- Research root causes of claim nonpayment and take corrective action such as submitting corrected claims or appeals
- Review explanation of benefits (EOBs), remittance advice, and payer correspondence thoroughly
- Contact insurance carriers and responsible parties to resolve outstanding balances and secure payment
- Document all collection notes, account activities, and next steps accurately in the billing system
- Prioritize daily task queues based on account aging, filing limits, and financial recovery potential
- Identify recurring reimbursement or denial trends and escalate patterns to department leadership
- Collaborate with billing, coding, payment posting, and clinical personnel to resolve complex issues
- Maintain strict adherence to HIPAA guidelines, compliance standards, and organizational data policies
- Professional experience in medical billing, accounts receivable, or healthcare revenue cycle management
- Demonstrated ability to research and resolve denied, rejected, and aging insurance claims
- Working knowledge of medical claim forms, payer guidelines, timely filing constraints, and appeal protocols
- Exceptional attention to detail, organization, and problem-solving abilities
- Ability to work independently, take initiative, and manage competing priorities effectively
- Prior specialty medical billing experience—particularly in ophthalmology, retina, or similar practices—is a strong plus
- Familiarity with medical billing software platforms such as NextGen or MDI is considered advantageous
Please note - if you have recently submitted your resume to a PangeaTwo posting, your qualifications will be considered for other open opportunities.
Your resume will never be submitted to a client without your prior knowledge and consent to do so.
IND123
Salary : $19 - $22