What are the responsibilities and job description for the Office Coordinator position at Panda Technology?
Receptionist / Office Coordinator
with light Executive Assistant support
Location: Downtown Jacksonville, FL (onsite) Type: Full-time Reports to: Leadership Team
Compensation: $41,600 to $50,000 base, plus benefits
About Panda Technology
Panda Technology is a service-built, people-focused managed IT and cybersecurity provider based in Jacksonville, Florida. We help small and mid-sized businesses operate securely, efficiently, and confidently by simplifying complex technology. Our culture runs on two things: Unreasonable Service and Relentless Protection. We answer the phone, we know our clients by name, and we do the right thing. That is the Panda way.
OUR CORE VALUES
These five values are what we live by, and they are what we hire for.
- Do the right thing. We tell the truth and do what is right, especially when no one is watching. No hiding problems, no spin, and never selling through fear.
- Own it. You see it, you own it, all the way to done. We do what we say we will do, and we answer for the result.
- Fix it at the root. We dig past the symptom and solve the real problem so it stays solved.
- Keep growing. When our people grow, the company grows. We get a little sharper every week and pull the team up with us.
- Stay human. We treat each other and our clients like people, and we keep a pace we can sustain.
The Role
This is the front door of Panda. You are the first person clients, partners, and guests meet, and the person who keeps the office running smoothly behind the scenes. You will own reception and office coordination, and you will provide light executive support to our leadership team. It is a blended role built for someone organized, warm, and proactive who wants to grow with a fast-moving company.
What You Will Do
RECEPTION AND FRONT OFFICE
- Greet clients, partners, and guests warmly and professionally, in person and by phone.
- Manage the main phone line, direct calls, take clear messages, and route requests to the right person.
- Receive, sort, and distribute mail and deliveries, and handle outgoing shipments.
- Keep the lobby, conference rooms, and common areas tidy, stocked, and guest-ready.
OFFICE COORDINATION
- Order and manage office supplies, snacks, and equipment, and track spending against budget.
- Coordinate with building management and outside vendors for maintenance, cleaning, and repairs.
- Set up and reset conference rooms for meetings, and support onsite events and client visits.
- Help onboard new hires with desk setup, supplies, and a smooth first day.
- Maintain organized digital and physical filing so the team can find what it needs fast.
LIGHT EXECUTIVE SUPPORT
- Assist with calendar scheduling and meeting coordination for the leadership team.
- Help arrange travel, book reservations, and prepare simple itineraries.
- Prepare and format basic documents, and assist with light project and follow-up tasks.
- Handle sensitive information with discretion and confidentiality at all times.
Who You Are
- Organized and detail-oriented, comfortable juggling several tasks in a busy office.
- A warm, professional communicator who makes people feel taken care of.
- Proactive and dependable, the kind of person who spots what needs doing and handles it.
- Discreet and trustworthy with confidential information.
- Comfortable with Microsoft 365 (Outlook, Teams, Word, Excel) and quick to learn new tools.
NICE TO HAVE
- Prior experience in reception, office coordination, or administrative support.
- Experience supporting executives or leadership.
- Exposure to a professional services, IT, or technology environment.
Requirements
- High school diploma or equivalent.
- Able to work onsite, full-time, at our downtown Jacksonville office.
- Professional presentation and reliable attendance.
What We Offer
- Base salary of $41,600 to $50,000, based on experience.
- Healthcare, dental, and vision coverage.
- 401(k).
- Paid time off.
- A clear path to grow into more responsibility over time.
- A supportive, people-first team that lives its core values every day.
Built on service, focused on people.
Salary : $41,600 - $50,000