Claims Support Specialist

Overview

Do you want to join a team that's changing the world? Do you have a strong background as a Claims Support Specialist? Then we're looking for you! Check out the job description and apply now! Put your skills to meaningful use, gain unique experience, and work with world-class team members with diverse backgrounds and expertise who share the same vision. Join the PECNA team today!

Responsibilities

Summary: We are proud to announce the establishment of a state-of-the-art Li-ion battery factory, set amidst the beautiful Kansas City Metro. This groundbreaking green-field factory will serve as a pioneering hub for innovation in sustainable energy solutions.

If you are passionate about contributing to a sustainable future and being part of a dynamic team shaping the electric vehicle revolution, this opportunity is tailor-made for you. We are seeking dedicated individuals to join us as full-time, on-site team members at our new, state-of-the-art factory located in the thriving city of DeSoto, Kansas.

Job Summary: The Claims Support Specialist is responsible for ensuring the timely and accurate coordination of damage claims at our state-of-the-art Li-ion battery facility in DeSoto, KS. In this role, you will verify documents and collaborate with cross-functional teams to monitor damaged materials. You’ll also support indirect and direct material receiving to help drive efficient asset recognition. Reporting to the Logistics Manager, you will play a vital role in maintaining a seamless supply chain environment that supports our mission of innovation in sustainable energy solutions.

Essential Duties

• Serve as the primary point of contact for PECNA damage claims
• Ensure efficient claims process by accurately inputting and maintaining data on claims asset control tracker
• Collaborate with cross-functional teams to track damage efficiently and accurately
• Collaborate with risk management team and insurance adjuster to gather and verify information to support claims investigations
• Monitor and track claim status, following up with cross-functional team members as needed
• Report claims and reorder status to cross-functional team members on weekly basis
• Adhere to company policies and procedures, ensuring legitimacy of each claim
• Continuously seek opportunities to improve processes and procedures to increase efficiency of claim process
• Handle confidential information with discretion and maintain data privacy and security standards
• Collaborate with dock operations team and accounting team to ensure on time receipt in SAP
• Support Logistics Manager on claims and accounting initiatives
• Other tasks as assigned
  
  

Personal Protective Equipment (PPE) Requirements

• To ensure the health and safety in the workplace and for the protection of our employees,’ wearing PPE is a possibility and includes equipment such as a full Tyvek suit, safety shoes, gloves, safety glasses, face mask, and a full hazmat suit that includes a respirator. Respirator fit test will be required based on functional area.
  
  

The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.

Qualifications: Requirements - Required and/or Preferred

Education

• Required: High School Diploma or GED
• Preferred: Bachelor’s degree in Supply Chain, Logistics, Business Administration, or related field
  
  

Essential Qualifications

• Minimum of 5 years Supply Chain experience
• Understanding of the supply chain, including common obstacles and effective solutions
• Experience of damage claim process in Logistical field
• Excellent analytical, problem solving, and organizational skills
• Demonstrated communication, presentation, and writing skills
• Ability to work in a fast-paced environment
• Proficient in MS Office (Excel, Word, and PowerPoint in particular)
  
  

Preferred Qualifications

• Experience with insurance claim process
• Experience with SAP
  
  

Preferred License(s)

• None
  
  

Preferred Certification(s)

• None
  
  

Physical Demands

Physical Activities: Percentage of time (equaling 100%) during the normal workday the employee is required to:

• Sit: 40%
• Walk: 30%
• Stand: 20%
• Lift: 10%
  
  

Required Lifting and Carrying: Not required (0%), Occasional (1-33%), Frequent (34-66%), Continuous (67-100%)

For This Position, The Required Frequency Is

• Up to 10 lbs.: Occasional
• Up to 20 lbs.: Occasional
• Up to 35 lbs.: Occasional
• Team-lift only (over 35 lbs.): Not Required
  
  

About Us: At the heart of this visionary project, Panasonic is committed to manufacturing cutting-edge cylindrical lithium-ion cells that will power the future of electric mobility. These cells will be meticulously crafted to meet the growing demands of the automotive industry, supporting various electric vehicle manufacturers in their quest for eco-friendly transportation solutions.

This role presents a unique chance to be at the forefront of innovation, working within a forward-thinking organization that is committed to environmental responsibility and the advancement of green technology. Be a part of our mission to power the future and make a difference in the world of electric mobility with Panasonic!

Supplemental Information: Pre-employment drug testing is required. Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S. without restriction.

Qualified applicants will receive consideration for employment without regard to characteristics protected by law.

Thank you for your interest in Panasonic Energy Corporation of North America.

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