What are the responsibilities and job description for the Forward Deployed Engineer position at Palona?
As a Forward Deployed Engineer (FDE), you’ll be the bridge between product/engineering and customers. You will embed deeply with users, translate real-world use cases into technical solutions, and ship production-grade systems powered by AI. You’ll own deployment complexity, influence product direction, and drive high-impact customer-facing work.
Responsibilities- Partner with customers to scope, design, and deploy AI systems that address real business needs.
- Build and integrate production-ready AI applications with customer infrastructure.
- Develop and deliver compelling demos and prototypes that showcase the capabilities of our AI system.
- Ensure reliability, safety, and performance of deployed AI agents in production environments.
- Capture customer insights and system feedback to drive product and agent improvements.
- Strong full-stack development skills (Python, JavaScript, or similar)
- Customer-facing or client delivery experience
- Proven ability to thrive in startup-style, resource-constrained environments
- Fast learner who adapts quickly to new technologies and shifting requirements
- High ownership mindset; ability to work independently and drive projects to completion
- Excellent communication with both technical and non-technical stakeholders
- Experience deploying LLMs or other generative AI systems
- Background in NLP, computer vision, or multi-agent systems
- Sales or pre-sales engineering experience in high-growth environments