What are the responsibilities and job description for the Leasing Agent position at Palms West Apartments?
Leasing Agent – West Palm Beach
$18.00–$21.00/hour | Full-Time
We are an affordable housing community in West Palm Beach seeking an organized, personable Leasing Agent to join our team. This role is ideal for someone who thrives in a fast-paced environment, enjoys working with people, and takes pride in getting the details right.
What You'll Do
- Greet and tour prospective residents, showcasing available units and community amenities
- Process applications from start to finish, including income and asset verification, third-party verifications, and eligibility documentation required under the Low-Income Housing Tax Credit (LIHTC) program
- Maintain accurate applicant and resident files in compliance with LIHTC/Section 42 requirements
- Prepare lease agreements and required addenda, and ensure move-in packages are complete and compliant
- Track waitlists, unit availability, and upcoming recertifications
- Respond to resident inquiries and support day-to-day office operations
- Assist with annual recertifications and file audits as needed
- Maintain positive, professional relationships with residents, vendors, and the community team
What We're Looking For
- Experience with LIHTC/tax credit compliance is preferred, but not required — we're happy to train the right person
- Strong attention to detail and comfort with paperwork-heavy processes
- A fast learner who is motivated, coachable, and eager to develop expertise in affordable housing compliance
- Excellent communication and customer service skills
- Comfortable using property management software (RealPage/LOFT experience a plus)
- Ability to multitask and stay organized in a busy leasing office
- High school diploma or equivalent; Housing Credit Certified Professional (HCCP) or similar certification a plus, but not required at hire
Why Join Us
- This is a great opportunity to build a career in affordable housing property management. We provide hands-on training in LIHTC compliance and support for team members who want to grow their skills and advance within the company
Position Requirements
Education: High school diploma or GED required. Higher education preferred.
Experience: 2-3 year of related experience. LIHTC.
If job includes or may include driving for company business:
- Driver must have a valid driver’s license and acceptable motor vehicle record with company insurance carrier
- Driver must have reliable means of transportation
- Driver must have the ability to be insurable at standard rates for driving.
- Driver must provide proof of personal auto liability insurance when using vehicles for company business
To be hired, candidates will be required to successfully complete a background investigation and drug screen.
Salary : $18 - $21