What are the responsibilities and job description for the Health Information Support Specialist position at PALMETTO PRIMARY CARE PHYSICIANS L?
We are seeking a detail-oriented and customer-focused Health Information Support Specialist to join our healthcare team. This role is responsible for supporting the management, processing, and maintenance of patient health information while ensuring compliance with privacy regulations and organizational policies. The Health Information Support Specialist assists with medical record requests, document scanning, data entry and maintaining the accuracy and integrity of the electronic health records (EHR).
To learn more about PPCP, visit www.PalmettoPrimaryCare.com
- Offer 401K with generous company match
- Medical, Dental, Vision Benefits
- Short Term and Long Term Disability Offered
Position Responsibilities:
- The Health Information Support Specialist/ROI must always safeguard and protect the patient’s rights of privacy by ensuring that only authorized individuals have access to the patient’s medical information, ensuring that all release of information is following the medical record request, authorization, company policy and HIPAA statues.
- Required to perform Medical Records Release of Information assignments including navigating software of vendor partner.
- Required to engage in direct customer service with patients, vendors and third-party requestors, performing duties and interacting in a manner designed to project a positive image of the department and the practice.
- Protect the security of medical records to ensure confidentiality is maintained.
- Completes all required PPCP education initiatives and yearly compliance training.
- Consistently demonstrate the ability to respond to changing situations and demands of the workload and department priorities to meet current needs, such as reprioritizing work as necessary. Organize job functions effectively and independently to complete assignments within established time frames.
- Maintains a cooperative relationship among healthcare teams by communicating information; responding to requests; building rapport; and participating in team problem-solving methods.
- Other duties as assigned.