What are the responsibilities and job description for the District Manager - Kentucky position at Palmetto Moon?
Candidate will be based out of the Louisville, KY area for proximity to key locations
Job Summary:
The District Manager is responsible for leading a multi-unit retail district, driving strategic business initiatives, and achieving financial and operational goals. Reporting to the VP Director of Stores, this role provides leadership to store management teams, fostering a culture of accountability, performance, and continuous improvement. The District Manager will analyze business trends, coach talent, ensure operational excellence, and develop high-potential leaders to support long-term company growth. Frequent travel within the district is required.
Essential Duties and Responsibilities
Strategic Leadership & Planning
- Provides strategic leadership, planning, and execution of solutions for current and future business needs.
- Builds strong partnerships with cross functional leadership and teams.
- Ensures all initiatives for the district are aligned with the company's vision, governing business strategies, and current business priorities.
- Develops strategic direction and establishes appropriate priorities for projects critical to success.
- Acts as focal point for progress reporting on key performance initiatives and provides timely updates and communication to senior leadership.
Business & Financial Performance
- Analyzes business trends and creates plans to increase sales and control expenses to drive overall profitability.
- Utilizes data, statistical reports, and benchmarking to analyze current performance and identify metric-driven solutions.
- Monitors and measures financial, operational, and service results; holds teams accountable for achieving district goals through ongoing store visits.
- Effectively communicates business and financial objectives to management teams; audits performance, collects data, and communicates results to the VP, Director of Stores and corporate office.
People Leadership & Talent Development
- Coaches store teams in the delivery of strategic company initiatives.
- Provides coaching, mentoring, and direction for store management teams to meet district and company goals.
- Builds and develops management teams to train, motivate, and challenge store teams to meet financial goals, resolve problems proactively, and enhance team performance and customer service.
- Identifies bench strength through performance assessments; develops high-potential talent to build a leadership pipeline.
- Ensures consistent application of performance management practices, including annual reviews, progressive counseling, and development plans.
- Encourages ownership of results and empowers others to succeed.
- Remains effective in a changing environment and manages change by adjusting priorities, aligning teams, and responding to evolving demands.
Operational Excellence & Store Standards
- Ensures stores consistently meet company standards (e.g., visual presentation, cleanliness, inventory levels).
- Audits store operations and ensures compliance with company policies and procedures.
- Champions a culture of safety by ensuring all locations adhere to company safety standards and proactively addresses risks across the district.
- Serves as a champion for continuous improvement, influencing change across all levels of the organization.
Job Qualifications
- 4 years of management experience in a highly complex or multi-unit retail business environment.
- Proven ability to meet or exceed sales and profit results.
- Demonstrated success in identifying and developing store management talent to meet current and future business goals.
- Strong professional and interpersonal skills with the ability to solve problems strategically.
- Ability to build and leverage relationships with internal and external stakeholders to influence business decisions.
- Proven ability to adapt quickly to ambiguity and prioritize multiple tasks in a dynamic environment.
- Excellent verbal and written communication skills, with the ability to influence partners across multiple levels.
- Proficient in Microsoft Office Suite.
- Ability to work a flexible schedule to meet business needs.
- Ability to travel up to 75% of the time
Physical Requirements
- Ability to bend, twist, stoop and stand for extended periods of time.
- Ability to lift/carry materials up to 50lbs, with or without reasonable accommodations.