Assistant Property Manager

Description

You will serve on a team whose job is to help the guests of Palmetto Dunes Oceanfront Resort enjoy a memorable stay at the Resort in a home or villa that is clean, safe, and exceeds expectations. You will contribute to the success of the Resort supporting the departments who ensure the cleanliness and quality of all the resort rental units. You will also support other departments in the building as needed. By supporting our company's Noble Purpose, your top priority will be to "care about our guests, and the impact you make on their lives."

ESSENTIAL JOB FUNCTIONS

• When interacting with each guest, leave them with a "WOW" story to tell about their experience
• Share customer impact stories with your team in meetings and with management
• Greet all visitors and help them navigate through the office
• Provide administrative support for Property Management as well as other Departments as needed
• Answer and process all incoming phone calls in a professional manner and respond accordingly
• Keep track and on top of daily calendar appointment and meetings
• Process all invoices as needed in partnership with Accounting
• Maintain proper billing of all work orders associated with daily tasks and special requests
• Handle maintenance and repair of all major office equipment, copier, fax, etc. 
• Inventory and order office supplies and equipment managing the operating and office supply accounts
• Ability to work with confidential documents and sensitive information. 
• Keep up with all filing on a weekly basis for Director of Property Management 
• Maintain inventory list and key control for property management lock box
• Maintain and update Property Management spreadsheets as needed
• Prepare Owner’s Packet information as needed
• Update SharePoint with all relative information
• Assist Property Managers with all correspondence with property owners and vendors
• Provide access to units for vendors as needed
• Send Regime the new codes for the new units on program
• Oversee special projects as requested and/or needed by the Director of Property Management / PM Team
• Meet outside contractors / vendors as needed
• Assist with housing inspections and report all safety issues and secure all locations for safety
• Other duties as assigned

Requirements

GENERAL QUALIFICATIONS: EXPERIENCE, KNOWLEDGE, SKILLS

• Computer literacy and the ability to utilize all Microsoft Office Programs and learn additional systems as required.
• Solid multi-tasking skills without sacrificing attention to detail
• Ability to work effectively and efficiently in a fast paced, constantly changing environment
• Willingness and ability to work weekends and holidays as the business requires. 
• Excellent written and verbal communication skills with a customer service mindset
• Ability to type 55 words per minute
• Light accounting skills required
• Strong analytical and problem-solving skills
• 1-5 years in a short-term rental industry experience preferred

EDUCATION/LICENSURE/CERTIFICATIONS

• Minimum 2 year college degree in Business Administration or equivalent related experience, preferred.