What are the responsibilities and job description for the Practice Manager - Small Clinic / Integrative Medicine Practice position at PALM Health?
About Us
PALM Health is a premier concierge medicine and longevity clinic and club offering an integrative, functional medicine approach to care. We deliver highly personalized medical services alongside curated wellness experiences. As we continue to grow, we are looking for a Practice Manager to lead our Clinic team with professionalism, clarity, and precision.
PALM Health is seeking a Practice Manager to lead the daily operations in our integrative and functional medicine clinic, which is focused on longevity and whole-person well-being. This role will be responsible for managing employee performance and schedules, overseeing HR processes including hiring, onboarding, and accountability, and ensuring that internal workflows and systems run efficiently. A strong background in customer service is essential, as the role involves upholding a high standard of client experience across medical and wellness services. The ideal candidate is confident managing a team, skilled at navigating cross-functional communication, and committed to excellence in a fast-paced, concierge setting.
As a bonus, this position comes with access to PALM’s wellness amenities—including our fitness center, classes, and wellness services—and the chance to work in a beautiful, resort-like environment surrounded by a collaborative, like-minded team that’s passionate about health and well-being.
Requirements:Required Qualifications
- Bachelor’s degree preferred; or an equivalent combination of education and progressively responsible management experience
- Minimum 3–5 years of management experience leading teams in a healthcare, ambulatory, or professional services environment (scheduling, revenue cycle/ops, staffing, KPIs)
- Experience with budget ownership, workflow optimization, and cross-functional coordination required
- Proven experience leading teams and improving systems
- High-level understanding of clinical workflows, EHR systems, and insurance prior authorization processes
- Strong problem-solving, communication, and organizational skills
- Ability to hold others accountable with professionalism and clarity
- Background in concierge or integrative medicine is a plus