What are the responsibilities and job description for the Area Coordinator position at Palm Beach Atlantic University?
SUMMARY
In support of the university’s mission and objectives, this position Provides leadership for the administrative, supervisory, programming, and counseling functions in a residence hall setting year-round. The Area Coordinator (AC) is responsible to create a strong Christian living-learning community that is conducive to the holistic development of students and supports the mission of Palm Beach Atlantic University, Student Development, and the Residence Life Department.
Residence Hall Student Experience & Management
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Serves as the primary contact concerning students’ on-campus living experience.
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Provides students with current university information through various methods.
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Responsible for crisis management assistance, conflict resolution, and mediation for students, as needed.
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Communicates emergency management plans to residents, per the Crisis Management Team.
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Supervises the daily operation of residence halls through room inspections, communicating housekeeping and maintenance needs, and the opening/closing procedures for the hall annually.
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Responsible for assigned university keys.
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Prepares weekly and monthly data reports as requested.
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Assists with the housing placement process, semesterly check-in/out, Welcome Week, summer residential program, and other projects within Student Development year-round.
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Creates a conducive environment for academic success through proper staffing, hall programs, and facility care.
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Manages assigned budget areas.
Programming & Care of Students
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Keeps supervisor and staff informed of daily activities, problems and emergencies that affect residents.
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Develops relationships with residents and encourages their holistic development through educational and social programming coordinated by the Residence Life team.
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Plans, develops, implements, markets, and evaluates educational and social programs.
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Encourages student involvement in Student Development co-programming efforts.
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Assists with the evaluation and assessments of Residence Life services and programs.
Supervision of Student Leaders
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Assists with the selection, training, evaluation, and primary supervision of Reslife student leaders (RC, RA and Desk Assistants).
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Assists with AC and Reslife staff development programs.
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Facilitates weekly RC/RA staff meetings and biweekly one-on-ones.
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Schedules and supervises RC/RA duty hours, room inspections and curfew checks, as applicable.
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Oversees the Residence Life professional, clerical, and student staff members.
Student Accountability
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Encourages and monitors residents in maintaining their decorum and conduct based on the Community Values System.
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Investigates infractions of the Community Values System and imposes/refers disciplinary sanctions.
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Maintains accurate records in student accountability software.
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Trains student leaders in appropriate on-duty response and reporting efforts of community violations.
Collaboration
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Completes special projects and serves on university-wide committees, as assigned.
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Assists within the First Year Experience activities, as assigned.
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Participates in on-campus and off-campus professional development and networking opportunities, retreats, and meetings.
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Works collaboratively with administrators, faculty, staff members, and students to “build bridges” between other departments on-campus.
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Represents Residence Life to prospective students and parents and maintains active involvement at university functions on- and off-campus.
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Assist with recruitment and retention efforts for the university.
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Responsible for expense management within area budget.
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Performs other duties, as assigned.
EDUCATION:
Bachelor's degree in communications, management, student development, or other related field required; Master's degree or equivalent experience preferred.
EXPERIENCE:
Student development, higher education preferred.
ESSENTIAL COMPETENCIES (Knowledge, Skills, and Abilities):
- Customer Service Orientation – Keeps internal and/or external key stakeholder(s), students, parents, faculty, staff and community partners in mind at all times.
- Professionalism – Displays a high level of professionalism, e.g., timeliness, reliability, communication, and work ethic.
- Christ-first Faith – Provides spiritual support to community members, including students, on their Christian faith journey.
- Adaptable/Flexibility – Ability to change or adjust to change.
- Attention to Detail – Ability to efficiently and accurately focus on a specific task or number of tasks. Reviews details with a critical eye.
- Confidentiality – Maintains the necessary confidentiality and discretion required for the position.
- Conflict Management – Functions professionally and wisely during difficult conversations, while under stress, and while managing challenging situations.
- Develops Others – Ability to promote continuous improvement within teams and/or individuals.
- Effective Communication – Expresses ideas and information in a clear and concise manner both verbally and in writing to convey clear, well-articulated messaging across a wide variety of audiences.
- Establishes Trust – Gains the confidence of others by actions and words that promote being honest, forthcoming, and vulnerable.
- Problem-solving – Anticipates, evaluates, diagnoses, and resolves problems in a systematic and fact-based manner.
- Teamwork & Collaboration – Creates a climate that fosters commitment to a common vision and shared values that promote cooperation and working together through trust and support of others both departmentally and cross-functionally.
ADDITIONAL REQUIREMENTS:
- Ability to work non-routine hours during certain times of the year.
- Ability to traverse campus and stairs.
- This position requires living on campus and the ability to handle emergencies that could arise at any hour of the day including weekends, holidays, etc.