What are the responsibilities and job description for the Medicare Advantage Sales Manager position at Palm Beach Accountable Care Organization?
Role Summary
We are seeking a dynamic and results-driven Broker Sales Manager Associate to lead Medicare Advantage broker recruitment, training, and sales growth in Palm Beach County. This role is ideal for someone passionate about healthcare access, broker enablement, and strategic sales execution.
Responsibilities
- Recruit, onboard, and certify independent brokers and agencies.
- Deliver product training and compliance education.
- Develop and execute regional sales strategies to meet enrollment targets.
- Monitor broker performance and provide coaching.
- Support brokers with marketing tools and lead generation.
- Ensure CMS compliance and audit readiness.
- Represent the brand at community events and outreach programs.
KPIs (Key Performance Indicators)
- Broker Activation: # of brokers contracted and certified per quarter.
- Sales Growth: Monthly/quarterly Medicare Advantage enrollments.
- Compliance: Audit pass rate, complaint ratio, and CMS adherence.
- Retention: Broker retention rate and satisfaction scores.
- Engagement: Broker participation in training and events.
- Market Share: Territory-level enrollment growth and penetration.
Qualifications
- Bachelor’s degree in business, marketing, or healthcare (preferred).
- 2–5 years in Medicare Advantage sales or broker management.
- Active health insurance license in Florida.
- Strong CRM and data analysis skills.
- Excellent communication and leadership abilities.
Preferred Qualifications
- Proficiency in Microsoft suite (Power Point, Excel, Word, and others)
- Experience with: My Agent World, Conecture and Power BI.
- Bilingual: English and Spanish