Senior Technical Manager, Digital Practice

Senior Technical Manager, Digital Practice

About Palladium:

Palladium is a global company working to design, develop and deliver positive impact on the lives and livelihoods of people around the globe; broaden access to health, water, power, and infrastructure; build enduring, sustainable, and transformative institutions and market systems to address global challenges; and conserve the natural world. We operate in over 50 countries and have a workforce of more than 2,000 talented and motivated staff around the world.

Palladium is part of GISI's global family of companies, which aims to create solutions for the world's most complex challenges. With annual revenues of $14 billion, GISI's approximately 15,000 employees are engaged in projects across 100 countries worldwide providing construction, program/project management, and engineering consulting services.

This Opportunity:

Palladium's Digital Practice is seeking a Senior Technical Manager (STM) to lead multiple initiatives across our emerging portfolio of US-based and infrastructure clients. This role provides digital solution technical expertise and project management, including public sector and commercial clients across industries such as architecture, engineering and construction (AEC), transportation and energy. This STM will work closely with client engagement leads to analyze business processes and client challenges, translating them into data and digital solutions. The role will also work closely with software development teams and vendors to manage product development and oversee end-to-end project delivery on client engagements.

This role is highly flexible role, requiring adaptation to project and client needs to ensure successful outcomes. This is an exciting opportunity to apply a broad technology advisory skillset, working with modern tools and methodologies (Atlassian suite, Microsoft Azure cloud, open-source platforms, DevOps, Agile, AI/ML) to deliver impact.

Location and Compensation:

The position is based in Palladium's Arlington, VA office within our Americas region.

Palladium supports a hybrid working model with 3 days in office, 2 days from home.

For our prospective employees in the United States, please note that the full-time equivalent annual base salary for this position is expected to range from $120,000 to $150,000. Please be advised that a final salary offer will be based on various factors, including but not limited to your qualifications, education, experience, skills, seniority, performance, and Palladium's business or organizational needs.

Reporting Lines:

• The role reports to the Account Manager for emerging markets within the Digital Practice
  
• There are no direct supervisory reports at the outset of this role, but the advisor will lead and coordinate cross-functional project teams (developers, analysts) in a matrix environment
  
• The STM will work closely with in-house software development teams and vendors to oversee software product development and coordinate with clients and project stakeholders to deliver solutions

Primary Roles and Responsibilities:

Client Engagement & Technology Advisory

• Provide overall advisory on the development and implementation of enterprise architectures, including system and interoperability frameworks and technology stacks
  
• Lead client business analysis activities, understanding both functional and non-functional requirements by engaging stakeholders and end-users to refine system design and ensure alignment with client goals
  
• Work with client engagement leads to produce rapid prototypes and configure product demonstrations to meet client requirements
  
• Conduct technology assessments to understand current systems, infrastructure and processes in order to produce product, implementation and governance strategies.
  
• Lead the development of client facing deliverables such as reports, strategies and technical documentation
  
• Serve as the primary liaison between clients/users and technical teams, translating client feedback and requests into actionable technical enhancements or features

Project Management & Product Ownership

• Manage the end-to-end solution delivery process for clients, working closely with client engagement leads and software development teams from discovery to closeout, including high level budget and deliverable tracking
  
• Analyze and develop product strategies, including development and oversight of product roadmaps for each initiative, ensuring alignment with client needs and strategic objectives
  
• Prioritize requirements across multiple clients into development sprints, while supporting user acceptance testing, and maintaining comprehensive documentation (use cases, process flows, specifications)
  
• In collaboration with software development project managers, plan and manage project execution using Agile methodologies, breaking down objectives into actionable tasks, overseeing sprint cycles, assigning resources, and monitoring progress to meet client deadlines
  
• Proactively identify and mitigate risks or blockers, and communicate project status and progress to clients, stakeholders, and management
  

Business Development Support

• Lead technical proposals, capability statements, and the formation of technology partnerships to support business growth, including technical inputs into budgets and pricing
  

Essential Criteria:

• Master's degree in information systems, business administration, engineering, computer science or equivalent years of relevant experience
  
• 10 years of experience working in technology advisory or professional services background for public sector or commercial clients; experience in the AEC, transportation, energy sector is an asset
  
• Demonstrated experience in project management of digital initiatives, including planning, execution, and delivery of technology solutions
  
• Proven experience leading client engagements and delivering complex solutions
  
• Strong communication, facilitation, and stakeholder management skills
  
• Demonstrated knowledge in emerging technologies and innovation methodologies including familiarity with AI, automation, and data integration platforms
  
• Proven ability to lead workstreams, manage client interactions, and deliver complex, cross-functional initiatives

Core Abilities Required:

• Demonstrated track record of solving complex, enterprise-level challenges through innovative, systems-based approaches
  
• Demonstrated comfort with agile project management techniques, leading highly technical teams and projects across diverse industries and ability to engage with stakeholders with varying technical backgrounds
  
• Ability to oversee development teams and vendors, ensuring quality and timely delivery.
  
• Strong analytical skills to address complex technical and business challenges.
  
• Thrives in multi-stakeholder environments, translating diverse inputs into coherent solutions and action plans
  
• Inquisitive mindset, creative, and desire to take initiative to learn new industries systems, technologies, and skills and how they can be applied

Desirable Criteria:

• Experience leveraging AI and emerging technologies to optimize business processes, automate workflows, and enhance decision-making; explore and prototype solutions using platforms, cloud-based AI services, and open-source frameworks to accelerate innovation and delivery
  
• Professional certifications such as PMP (Project Management Professional), Scrum Master/Product Owner, TOGAF (Architecture)

Applications will be accepted on a rolling basis. We encourage you to apply early as the position may close once a suitable candidate is found.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran.

Should you require any adjustments or accommodations to be made due to a disability or you are a neurodivergent individual, or for any other circumstance, please email our team at accessibility@thepalladiumgroup.com and we will be in touch to discuss.

Safeguarding - We define Safeguarding as "the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm". We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.