Mobile Hydraulic Crane Service Specialist

Imagine starting your day in Hartford, CT, coffee in hand, your fully stocked service vehicle as your mobile workshop. A nearby fleet manager calls: a truck-mounted articulating crane is down at a job site. You roll out, diagnose a finicky hydraulic control, and have the unit lifting again before lunch. In the afternoon, you breeze through scheduled PMs and an Annual DOT inspection, document your work, and close the day helping a customer plan warranty service parts. That’s a typical day when you join PALFINGER—where we reach up, reach out, and reach beyond to keep the world moving.

This is a remote role based in Hartford, CT, reporting to the Regional Field Service Manager. You’ll be the trusted expert servicing PALFINGER customers’ truck‑mounted equipment in the field.

• Diagnose and repair articulating cranes, truck‑mounted forklifts, conveyors, trucks, and trailers—often independently and on tight timelines.
• Complete quarterly preventive maintenance aligned to customer schedules, perform Annual DOT inspections, and handle warranty service.
• Respond to emergency and unscheduled calls during regular and off hours to restore uptime fast.
• Translate complex mechanical findings into clear updates for job site and fleet managers.
• Produce timely, accurate service documentation (estimates, work authorizations, parts ordering and tracking, labor entries, and inventory records).
• Adhere to all applicable state and federal safety regulations.
• Keep your company vehicle, tools, and job sites orderly and clean.

• Hands-on mastery across mechanical, hydraulic, and electrical systems, with strong diagnostics and welding capabilities.
• Comfort working outdoors in all weather; able to sit, stand, bend, squat, crouch, reach, and lift 75 lbs for extended periods.
• 3 years of mechanical experience or training, preferably with articulating cranes and forklifts.
• Proficiency in English (spoken, read, and written).
• A valid CDL—or the ability to obtain one within 60 days of hire.
• Your own tools; PALFINGER provides proprietary tooling.

• Competitive compensation: $34.25 /hr. (based on experience).
• 401(k) with Company match.
• Medical, dental, vision, life, accidental death and dismemberment insurance, and short- and long‑term disability (depending upon state). Wellness program offered.
• Paid Company holidays and paid Personal Time Off (PTO).
• Access to continuous learning and career growth pathways.

• Customer Service
• Construction Equipment Maintenance
• Heavy Equipment Repair
• Equipment Troubleshooting
• Troubleshooting Skills
• Mechanical Troubleshooting Skills
• Preventive Maintenance & Inspection
• Electrical / Electronic Systems
• Lift Truck Repair & Maintenance
• Diesel & Heavy Equipment Systems
• Hydraulic Systems & Components
• Electrical Systems & Diagnostics (Heavy Equipment)
• Equipment Diagnostics & Troubleshooting
• Crane & Lifting Equipment Systems
• Aerial & Utility Equipment Systems
• Equipment Repair & Maintenance

For more than 90 years, PALFINGER has led with innovative crane and lifting solutions worldwide. We’re a technology and mechanical engineering company that turns customer needs into integrated solutions—and creates room for our people to grow and collaborate.

This description outlines the general nature and level of work and is not an exhaustive inventory of duties. Responsibilities may evolve; other tasks may be assigned.

PALFINGER is not utilizing any external recruiting agencies for this opportunity.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer/Vet/Disabled