What are the responsibilities and job description for the Office Assistant position at Palacio Senior Apartments?
The Office Assistant supports the day-to-day operations of a 55 active community in Anaheim Hills. This role assists the property manager with administrative tasks, tenant communication, maintenance coordination, and record keeping to ensure efficient property operations and high tenant satisfaction. Full time or part time.
Key Responsibilities
Administrative Support
Answering phones and front desk customer service
Maintain tenant files, lease agreements, and property records.
Responsible for deposits and reports from the Rent Manager, when needed.
Prepare notices, flyers, correspondence, basic reports, newsletter and calendar, when needed.
Tenant Relations
Respond to tenant inquiries via phone, email, or in person
Coordinate and prepare paperwork for move-ins, move-outs, and lease renewals
Ensure compliance with lease terms and property policies
Assist with monthy dinners for the residents, when needed.
Maintenance Coordination
Receive and track maintenance requests
Follow up to ensure repairs are completed in a timely manner
Maintain maintenance work orders and invoices from vendors.
Financial Assistance
Assist with rent collection and posting payments in Rent Manager
Track late payments and prepare notices as directed
Support budget tracking and basic accounting tasks
Qualifications
High school diploma or higher (Associate’s degree preferred)
Strong organizational, time-management skills, and attention to detail. 60 wpm
Excellent communication and customer service abilities
Proficiency in Microsoft Office, Google Docs, OneDrive, Canva preferred
Ability to handle multiple tasks and work independently
Ability to use Apple computer a plus
MUST live within 15-20 minutes of Anaheim Hills
Skills & Competencies
Good front office and people skills, ttention to detail, problem-solving skills, professional demeanor, ability to handle confidential information, strong follow-up and coordination skills
Key Responsibilities
Administrative Support
Answering phones and front desk customer service
Maintain tenant files, lease agreements, and property records.
Responsible for deposits and reports from the Rent Manager, when needed.
Prepare notices, flyers, correspondence, basic reports, newsletter and calendar, when needed.
Tenant Relations
Respond to tenant inquiries via phone, email, or in person
Coordinate and prepare paperwork for move-ins, move-outs, and lease renewals
Ensure compliance with lease terms and property policies
Assist with monthy dinners for the residents, when needed.
Maintenance Coordination
Receive and track maintenance requests
Follow up to ensure repairs are completed in a timely manner
Maintain maintenance work orders and invoices from vendors.
Financial Assistance
Assist with rent collection and posting payments in Rent Manager
Track late payments and prepare notices as directed
Support budget tracking and basic accounting tasks
Qualifications
High school diploma or higher (Associate’s degree preferred)
Strong organizational, time-management skills, and attention to detail. 60 wpm
Excellent communication and customer service abilities
Proficiency in Microsoft Office, Google Docs, OneDrive, Canva preferred
Ability to handle multiple tasks and work independently
Ability to use Apple computer a plus
MUST live within 15-20 minutes of Anaheim Hills
Skills & Competencies
Good front office and people skills, ttention to detail, problem-solving skills, professional demeanor, ability to handle confidential information, strong follow-up and coordination skills
Salary : $20 - $24