What are the responsibilities and job description for the Case Manager Assistant - Personal Injury Law Firm position at PAL Law Group?
Job Title: Case Manager Assistant (Personal Injury)
Location: Van Nuys, CA
Job Type: Full-Time
Compensation: $18–$25/hour - Depending on experience
About Us
PAL Law Group is a fast-paced personal injury law firm handling auto accident and premises liability cases. We are seeking a dependable and detail-oriented Case Manager Assistant to support our team and help keep cases progressing efficiently.
We provide a high level of autonomy and do not micromanage. This position is best suited for someone who is organized, accountable, and able to take ownership of their work without constant oversight.
Position Overview
This role supports both case managers and attorneys in the day-to-day handling of personal injury matters. The ideal candidate is organized, proactive, and comfortable managing client communication and case documentation in a high-volume environment.
Fluent Spanish required (written and verbal)
Key Responsibilities
- Maintain and organize client files within CasePeer, ensuring all records, correspondence, and updates are accurately documented
- Review, scan, and upload incoming mail and records into the appropriate case files
- Coordinate the request, receipt, and tracking of medical records and billing
- Communicate with clients regarding treatment status, case updates, and outstanding items
- Assist with handling the property damage portion of claims, including coordination with insurance carriers
- Conduct consistent follow-up with insurance companies regarding liability and claim status
- Respond to incoming client calls and provide timely, professional updates
- Support attorneys and case managers with administrative and case-related tasks as needed
Qualifications
- Prior law firm or administrative experience preferred (personal injury experience is a plus)
- Strong organizational skills and attention to detail
- Ability to manage multiple tasks and deadlines in a fast-paced environment
- Professional communication skills (both written and verbal)
- Familiarity with CasePeer or similar case management software is a plus
What We’re Looking For
- Someone reliable who follows through without constant supervision
- Strong attention to detail and organization
- Ability to stay on top of follow-ups and deadlines
- Professional and respectful with clients
- Willingness to learn and grow within the firm
How to Apply
Please submit your resume along with a brief description of your experience.
Job Types: Full-time, Part-time
Pay: $18.00 - $25.00 per hour
Experience:
- Legal case management: 1 year (Preferred)
Language:
- Spanish (Required)
Ability to Commute:
- Sherman Oaks, CA 91403 (Required)
Ability to Relocate:
- Sherman Oaks, CA 91403: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $25