Customer Service / Packaging Technician / Mail Clerk

Job description

About Us
Pak Mail has been serving the Denver metro area for over 40 years, providing reliable packing and shipping, crating and freighting, and mailbox services. Our team is committed to top‐notch service, whether we’re packing a fragile antique, handling a freight shipment, or helping a customer manage their mailbox.

Joining our team means becoming part of a close‐knit, supportive group where your work genuinely matters. We treat every employee with respect and offer opportunities to grow within the company. Whether you’re learning the ins and outs of packing and shipping or assisting customers with mailbox services, you’ll be part of a team that values hard work, integrity, and excellent service.

We also offer printing, notary, and fingerprinting services, supporting both individuals and businesses with everyday needs. Because we handle fingerprinting, all employees must be able to pass a background check. At Pak Mail, you’ll be part of a diverse, customer‐focused company that values its employees and the communities we serve.

Responsibilities
Packing and Shipping: Pack items of all sizes—small, large, delicate, and heavy—for shipment. Follow best practices and safety protocols to ensure every item is secure and ready for transport.
Crating and Freighting: Assist with preparing large or fragile items for shipment, including custom crating and freighting solutions.
Mailbox Services: Help customers rent and manage private mailboxes, including package receiving, mail forwarding, and delivery notifications.
Customer Interaction: Provide exceptional customer service, answer questions, offer shipping advice, and ensure customers have a positive experience.
General Maintenance: Maintain a clean, organized workspace and follow all safety procedures. Care for equipment and keep the shop running smoothly.

Qualifications

• Bilingual in English and Spanish
• Comfortable using power tools (saws and similar equipment)
• Strong communication and customer service skills
• Able to work independently and as part of a team in a fast‐paced environment
• Valid driver’s license
• Must be able to pass a background check (required due to fingerprinting services)
• Sales experience is a plus

Schedule
Monday–Saturday with flexible scheduling.
Saturday is a required workday.

Why Work With Us
Pak Mail offers a supportive work environment where every team member plays an important role. Whether you’re packing a fragile item or helping a customer choose the right shipping option, your work directly contributes to the service we’re known for. We believe in growth—for the company and for our employees—and we provide ongoing training and opportunities to advance.

If you’re looking for a job where you can make a difference and be part of a company that values integrity, teamwork, and customer satisfaction, Pak Mail is a great fit.

Job Types
Full‐time, Part‐time

Benefits
On‐the‐job training

Work Location
In person

Pay: $19.50 - $25.00 per hour

Expected hours: 25.0 – 35.0 per week

Benefits:

• Flexible schedule
• On-the-job training

Language:

• Spanish (Preferred)
• English (Required)

Ability to Commute:

• Lakewood, CO 80226 (Required)

Work Location: In person

Salary : $20 - $25