What are the responsibilities and job description for the Customer Service & Shipping Associate position at The Mail Room?
About the Job
The Mail Room & Copy Center is a locally owned Farmington business helping our community with shipping, private mailboxes, printing, copying, faxing, and other business services.
We’re looking for a friendly, dependable and organized Customer Service & Shipping Associate to join our team. This is a hands-on position with plenty of variety - you might help a customer ship a package, set up a new mailbox, process incoming mail, complete a copy job, or answer the phone, all in the same shift.
If you enjoy working with people, staying busy, and being part of a small local business, we’d love to hear from you.
What You’ll Do
- Provide friendly, helpful customer service
- Operate the cash register and process customer transactions
- Help customers with shipping and package preparation
- Pack and prepare outgoing boxes
- Receive and sort incoming mail and packages
- Set up and assist customers with private mailboxes
- Operate copy, print, scan and fax equipment
- Answer phones and assist with customer questions
- Perform data entry and other basic computer tasks
- Help keep the store organized and running smoothly
- Learn additional services offered by The Mail Room
- Become a Notary Public after hire, if needed
What We’re Looking For
You don’t need to be a shipping expert - we can teach you the business. We’re looking for someone who is:
- Friendly and comfortable working with customers
- Dependable and punctual
- Detail-oriented and organized
- Comfortable using computers and Microsoft Office
- Able to type approximately 50 WPM
- Comfortable handling cash and operating a register
- Able to lift packages weighing up to 50 lbs.
- Willing to learn new systems and services
- Willing to become a Colorado Notary Public
Previous retail, customer service, office, shipping, printing, or administrative experience is helpful, but a great attitude and reliability are most important.
Schedule & Pay
Pay: $15.00 per hour
Hours: Approximately 22–24 hours per week
Schedule: Flexible / seasonal availability
This could be a great fit for a student, someone looking for a consistent part-time position, or someone who enjoys working in a friendly, community-focused environment.
About The Mail Room & Copy Center
The Mail Room & Copy Center has been serving the Farmington community with convenient shipping, mailbox, copying, printing, and business services. We’re a small local business, which means every member of our team plays an important role in taking care of our customers and keeping the store running smoothly.
How to Apply
Please send your resume to mailroom2844@gmail.com, or stop by:
The Mail Room & Copy Center
2844 E Main St Ste 106
Farmington, NM 87402
Questions? Call 505-324-0084
Pay: From $15.00 per hour
Work Location: In person
Salary : $15