What are the responsibilities and job description for the Host Busser position at Paisley's Tea Room?
Overview
Join our dynamic team as our Host, where you’ll be the friendly face that welcomes visitors, manages guest flow, and ensures smooth operations at the front of the house. Your enthusiasm and communication prowess will set the tone for a welcoming environment, making every guest feel valued and appreciated. This paid position offers an exciting opportunity to develop your customer service expertise within a lively, fast-paced setting.
Responsibilities
- Greet guests warmly with a positive attitude, providing a welcoming first impression.
- Manage reservations and seating arrangements efficiently to optimize guest flow.
- Assist guests with inquiries, directions, and any special requests to enhance their experience.
- Maintain cleanliness and organization of the host station and waiting areas.
- Use POS systems such as Toast and OpenTable to manage reservations and seating logs accurately.
- Communicate effectively with team members to coordinate table assignments and service flow.
- Handle phone inquiries professionally, providing information and taking reservations when needed.
- Busses and sets tables.
Qualifications
- Previous host/hostess experience or food service background preferred.
- Strong customer service skills with excellent communication abilities.
- Familiarity with restaurant operations and POS systems like Toast and OpenTable is a plus.
- Experience in hotel or guest services enhances your ability to connect with diverse guests.
- Ability to multitask efficiently in a lively environment while maintaining professionalism.
- Exceptional phone etiquette and guest relations skills are essential for success.
- Prior hospitality experience is advantageous but not required; enthusiasm and a positive attitude are key. We’re dedicated to supporting your growth in the vibrant world of guest services, ensuring you thrive both professionally and personally in this engaging role.
Pay: $17.16 - $18.00 per hour
Work Location: In person
Salary : $17 - $18