What are the responsibilities and job description for the Medical Front Desk Team Member position at PainStop Spine Clinic, LLC?
Join the Team at PainStop Spine Clinic – Where Compassion Meets Innovation in Spine Care
PainStop Spine Clinic is a leading medical facility specializing in spine health and proactive pain management. We are devoted to delivering top-tier care through advanced diagnostic tools, state-of-the-art treatments, and custom-tailored patient care plans. Our mission is to improve lives—one patient at a time.
We are currently seeking a courteous, detail-oriented Medical Front Desk Specialist to become a valuable member of our collaborative and patient-focused healthcare team. If you're looking to thrive in a fast-paced environment where your contribution truly matters, this opportunity is for you.
Primary Duties:
- Greet and assist all patients and visitors with warmth and professionalism, both in person and via phone—strong interpersonal skills are essential.
- Support the billing department with medical billing tasks and managing patient health records.
- Maintain and update patient profiles, verify insurance information, address billing inquiries, and assist with account collections.
- Schedule appointments efficiently and provide guidance to patients on using the clinic’s patient portal.
- Organize and manage electronic files, including scanning and digital document handling.
- Respond to questions regarding clinic policies, appointments, and services, and professionally handle any concerns or complaints.
- Work closely with clinical and administrative staff to ensure seamless patient care experiences.
Position Requirements:
- Legal authorization to work in the U.S.
- Proficient typing skills (minimum 40 WPM).
- Ability to pass a background check and pre-employment drug screening.
- Relevant work experience required; familiarity with billing or coding is a plus.
- 12 months medical front desk experience.
- Dependable transportation and flexibility to work Monday through Friday.
- Must be able to commute and work independently at both our Biloxi and Pascagoula locations.
- Adherence to HIPAA regulations and clinic protocols is essential.
Why Join PainStop Spine Clinic?
We believe in the power of teamwork and the importance of each individual’s contribution. You’ll find growth opportunities, a supportive work culture, and the chance to make a real difference every day.
PainStop Spine Clinic LLC is proud to be an Equal Opportunity Employer.
Together, we’re changing the future of spine care.
Job Type: Full-time
Pay: $11.00 - $14.00 per hour
Expected hours: 38 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $11 - $14