What are the responsibilities and job description for the Administrative Manager position at PAIN CARE PHYSICANS PA?
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Wellness resources
Position Summary
We are seeking an experienced Administrative Manager to oversee the day‑to‑day administrative and operational functions of our pain clinic. This role is critical to ensuring efficient clinic operations, regulatory compliance, excellent patient experience, and strong financial performance. The ideal candidate has prior healthcare management experience, strong leadership skills, and a solid understanding of pain management or specialty medical practices.
Key Responsibilities
- Oversee daily clinic operations to ensure smooth workflow and optimal patient experience
- Supervise and support administrative staff, including front desk, scheduling, and billing teams
- Manage patient scheduling, referral processes, and insurance verification workflows
- Ensure compliance with healthcare regulations (HIPAA, OSHA, state and federal guidelines)
- Coordinate with clinical leadership to optimize staffing, clinic flow, and provider schedules
- Monitor billing, coding, and collections in collaboration with billing partners
- Implement and improve policies, procedures, and best practices
- Handle patient concerns, escalations, and service recovery professionally
- Liaise with vendors, payers, and external partners
- Support accreditation, audits, and quality improvement initiatives
Qualifications & Experience
- Bachelor's degree in healthcare administration, Business Administration, or related field (preferred)
- 2–4 years of healthcare administrative or practice management experience (pain management or specialty clinic experience strongly preferred)
- Strong knowledge of medical office operations, billing, coding, and insurance processes
- Familiarity with electronic health records (EHR/EMR) and practice management systems
- Proven leadership, organizational, and problem‑solving skills
- Excellent communication and interpersonal abilities
- Ability to manage multiple priorities in a fast‑paced clinical environment