What are the responsibilities and job description for the Patient Care Coordinator (Front Office) position at PAD Specialists?
What This Job Is
- The first person every patient, referring physician, and visitor deals with — in person and on the phone
- Registering patients and getting their information into the system
- Scheduling appointments and confirming them by phone
- Processing payments and walking patients through what they owe
- Financial counseling when a patient needs help understanding their costs or options
- Helping keep day-to-day front office operations running
- Learning the clinical side of PAD well enough to answer patient questions intelligently
- Being the calm, competent voice for people who are often nervous about a vascular procedure
- Cross-training into other positions as coverage requires
About Us
- We are a growing network of outpatient medical offices focused on diagnosing, treating, and preventing Peripheral Arterial Disease (PAD) through early intervention.
- Our mission: Enhance patients' quality of life with life-changing care.
- We prioritize exceptional patient service and seek dedicated, long-term team members eager to learn and grow.
- To learn more about our team watch our Youtube Videos: https://bit.ly/PADSTeamVids and visit our website: https://padspcs.com/
Locations & Travel
- Location(s): Corpus Christi and Victoria, Texas.
- You will need to travel between both locations to receive full-time hours (approximately 50/50).
- Travel to Rio Grande Valley locations for training required.
- Other travel may be required for training purposes or to provide coverage, with all travel accommodations fully paid for by the company.
Schedule:
- Monday - Friday
- Saturdays and/or Sundays: Between 0-2 weekend days per month
- 8-12 hour shifts; starts as early as 6:30 AM (patient-dependent).
Benefits
- 80 hours PTO paid holidays
- Health Benefits
- 401K Matching
- Full paid training
- Better work-life balance than hospitals.
- Work-from-home flexibility
- Structured workflows; zero-drama team.
- Scrub uniform reimbursement.
- BLS/ACLS reimbursement.
- Mileage reimbursement & paid travel accommodations.
You'd be great here if you
- A customer service-oriented attitude, charismatic, enjoy patient care
- Tech savviness - Experience with EMR systems and Google Workspace
- Excellent organization and time management skills
- Excellent verbal and written communication skills
- Spanish Required
- Spirit of continuous improvement -- strive to grow, improve, and learn... both professionally and personally, every single day, and to help the Company do the same
Two things to know before you apply
- We're looking for someone to grow with us — we ask for an 18-month commitment.
- This job requires a background check
- Spark Hire: After you apply, we'll send you a short video-question link (Spark Hire) through Indeed messages. Takes about 10 minutes. Check your spam folder.
Ready? Hit Apply. We review every application and respond quickly.
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Uniform allowance
- Vision insurance
Application Question(s):
- Are you able to work on Saturdays and Sundays?
Language:
- Spanish (Required)
Work Location: On the road
Salary : $20 - $25